2012 Charleston Conference

Using high tech visual aids (printouts from websites) and multimedia (Spice Girls tunes), I’d like to lead a 'cooking' class to come up with a recipe for the best mix of features for an ideal librarian help site. The idea is to solicit your comments and feedback on which parts of publishers' online librarian portals are the most useful, valuable, and have the most 'flavor'. News... data... pricing... policies... blogs... printable flyers... how-to guides?  I’m curious to also identify pet-peeves, annoying sections, and tools that don’t work or are missing, as well as hear about things that would help improve your day-to-day interaction with scholarly online content. And, while I'm at it, seek advice on how we can improve 'spice up' the cross-publisher library administration section of the HighWire portal. Feel free to send me a note in advance if you have a particular favorite (or hated) site, something that would 'pepper' my session.