With recent vast changes in formats, purchase/subscription options, and funding sources, many librarians are wondering if their existing policies, procedures, and processes are meeting their library’s needs in the current environment.
In this presentation and workshop participants will be introduced to the entire allocation, acquisitions and collection development process at the Dean B. Ellis Library of Arkansas State University. The discussion will begin with a presentation of the annual collection development calendar utilized by the Ellis Library, followed by an overview of the formula-based allocation process utilized there. The materials selection process and overall budgeting principles will also be presented.
A central theme of the initial presentation will be how these processes have changed in recent years due to the changing academic library scene.
Bailey and Creibaum will then lead attendees in a lively discussion and information sharing session to identify a variety of practices utilized by institutions of varying sizes and missions. Information gathered will be used in the development of a major survey to be conducted by the presenters, which they anticipate presenting at a future Charleston Conference.
Attendees will be exposed to a number of ideas for improving collection development and acquisitions policies and procedures in their libraries and will leave the session with a greater understanding of the variety of processes available to academic libraries.
The introduction of digital content created a new link in the information chain: the license. Almost every librarian responsible for arranging electronic access to information has had to review or negotiate not just prices but contractual terms, adding hours -- sometimes frustrating hours at that -- to the process of buying materials. But few have legal training, and most non-sales people haven't spent a lot of time thinking about what underpins successful negotiations. Negotiating with Vendors brings together librarians and vendors -- plus a lawyer or two -- to help you prepare for these discussions. You'll come away with a better understanding of why licenses matter, and how to use them to safeguard your rights and ensure that both party's obligations are made clear. Some of the dizzying legalese will come into focus, and armed with fresh insights you'll be able to approach license discussions with less anxiety and doubt.
Join us for a preconference session that we hope will be a candid and frank discussion of e-books presented by librarians who are currently using the various e-book programs chronicling their experiences. In the audience will be representatives from the major e-book vendors who will be there to field questions and comment. We want to encourage and expect the sort of spirited dialogue for which Charleston is known and that good information will result.
Full program available online at http://oreilly.com/minitoc-charleston.html.
O'Reilly Media's Tools of Change and BiblioLabs in cooperation with The Charleston Conference presents Mini TOC Charleston, a one day event of conversation focusing on the thriving publishing, tech, and bookish-arts community.
Mini TOC Charleston is geared at librarians, large & small publishers, self-published authors, creative collectives, information hobbyists, journalists, historians, bloggers, or online experts seeking a better understanding what ubiquitous content means for the future of commercial publishing.
Our definitions and expectations of what commercial publishing is have changed over the past ten years. Today, anyone can publish; and beyond the philosophical reaction to whether this is "good or bad", the practical reality of managing today's information stream presents unprecedented challenges and opportunities. Content has become omnipresent. Developing efficient and high-value commercial systems for interested customers and content creators to share at the right time is the art and business of the future. What does this mean for the future of publishing?
What is a Mini TOC?
So, you may be asking yourself, what is a mini TOC? Well, for one — it's smaller than the "big" TOC held in New York every year. The attendance for Mini TOC's are limited — at Mini TOC Charleston, we'll have a maximum crowd of 300 smart people. And small is good. While the focus at Mini TOC is on the intersection of technology and publishing — just like at the "big" TOCs — at Mini TOC the crowd is small, the atmosphere is intimate and informal, and all the emphasis is on attendees and presenters sharing the conversation.
We're still developing and adding to the program, but sessions confirmed so far include:
To date, shared print programs have focused largely on journals. Initiatives from WEST, CIC, ASERL and others have demonstrated the savings, efficiency and collection security possible through structured collaboration.
Monographs pose a different challenge. Books far outnumber journals, and each title-level decision to share or withdraw yields little space. New tools and approaches are evolving to make shared print programs work for books. The keys are to aggregate and analyze data, to develop robust policies and business models, and to utilize library-defined rules. Two recent initiatives are noteworthy:
In March 2012, the Midwest Collaborative for Library Services (MCLS) and Sustainable Collection Services (SCS) completed a shared print pilot project with seven Michigan academic libraries. Monograph collections ranged in size from 160,000 to 1.2 million volumes. This Shared Print Initiative (SPI) resulted in 534,000 withdrawal candidates, while retaining two print copies of all titles within the group.
The Maine Shared Collections Strategy (MSCS) includes 8 of Maine’s largest libraries, plus the state’s consortium: Maine InfoNet. The group is several months into a 3-year project to develop a statewide program for shared management of print collections—including monographs. Participating libraries will collaborate on storage, retention, and preservation decisions.
Please join us to learn more about these pioneering projects. Topics will include:
• Managing data from multiple ILS systems
• Normalizing bibliographic, item, and circulation data
• Developing and refining withdrawal and retention criteria
• Improving decisions with data
• Allocating withdrawal and retention responsibility
• Recovering from errors
• Maintaining momentum and flexibility
• Developing an MOU
• Managing and growing the group
• Moving from project to practice
• Managing campus relations
12 shared print veterans from pilot libraries, MCLS, SCS, and MSCS will share their respective viewpoints, offering practical steps for moving forward. To paraphrase Stephen Colbert, the day’s message will be: ‘We Are Shared Monographs (And So Can You!).’
Don’t miss this opportunity to connect with over 1,300 collection development, acquisitions, and electronic resources professionals from around the country and internationally. This year’s 32nd Annual Charleston Conference features an exciting list of speakers and, for the 13th year, back by popular demand, the Charleston Vendor Showcase — your chance to show your latest electronic products and services to a target audience of library buyers.
** New Extended Hours **
Show Date & Time: Wednesday, November 7, 2012 — 11:00 am to 6:00 p.m.
Location: Francis Marion Hotel, Carolina Ballroom
387 King Street, Charleston, SC 29403
Join us at the Showcase for an open lunch buffet for all conference and preconference attendees. Food and beverage stations will be set up inside the Carolina Ballroom, outside both ballroom entrances, and inside the Calhoun Room.
Since it was launched in 2002, COUNTER has become an established standard that librarians worldwide now use to help them assess the value and utility of the journals in their collections. COUNTER-based metrics such as ‘cost-per-download’ have been used to compare the value of journals from different vendors. Yet, in the last decade the way online journals are structured and accessed has changed significantly and we must ask if the traditional, COUNTER-based usage statistics now provide sufficient insights into the usage of today’s online journals. Researchers are, after all, developing new activities such as blogging and twittering. Should we be measuring these and other forms of activity beyond item downloads, searches, etc? Would reporting content downloads at the sub-article level provide clarity or confusion?
For an even longer period, ISI citation data have been used as a basis for measuring the impact and influence, not only of journals, but also of individual authors and their institutions. What role will citation measures have in the future?
More recently, some novel forms of impact measurement – altmetrics- have emerged, that are both impressive and startling, and which attempt to provide new insights and alternatives to traditional measures, such as the number of readers, tags used, bookmarks, comments and threads, blogging and tweets. A pioneer in this area has been PLoS, and as yet few other publishers have developed a large suite of altmetrics.
The transformation of scholarly communication into a variety of digital networked forms has created both challenges and opportunities for the evaluation of the impact of research. The aim of this pre-conference is to provide a forum for the discussion of new ways of assessing the scientific and social impact of research publications and to identify possible future directions for such metrics.
Libraries invest millions of dollars annually in commercially produced research databases. How can affordable, persistent access to these costly digital resources be ensured? What specific archiving and replacement provisions do the various database publishers currently offer? Is persistence now a standard to be expected? What innovations can libraries and researchers expect in the near future?
The CRL Global Resources Forum is a platform for analysis and expertise which enables research libraries to make informed decisions and optimize returns on their investment in traditional and digital collections.
How does one manage the libraries resources when we are adding new faculty, new courses the number of students and we are told cut our materials budget. Learn some approaches from your colleagues.
The Forums are focus groups designed for publishers and vendors to gather market input from librarians on the development of a particular product or service, and for librarians to discuss market issues with publishers and vendors invited to participate in a forum.
The Forum sessions for librarians are intended for library staff and will be closed to other publishers and vendors. Invitations will be sent to registered library workers by email, and there will be a staffed sign-up table at the Conference for attendees to register on-site. In addition, publishers & vendors may invite their customers to sign up for this event. Distributors, consultants or individuals from other companies will be admitted if the participating publisher or vendor has added their name to the list of attendees for their session.
Publishers and vendors have a unique opportunity for feedback from librarians regarding the design, features, feasibility or pricing of a particular product or service that addresses internal debates and shortens the sales cycle.
FREE admission to all Charleston Conference attendees with their conference badge!
For more information: http://www.bibliolabs.com/ignite-event/
Enlighten Us, But Make it Quick!
Charleston, South Carolina has come onto the radar screen of the world. With a rich culture, history, landscape and a vibrant economic climate, it is a beautiful place to live, work and create. Chosen this year as America’s top travel destination by Conde Nast Traveler Magazine, it shows no signs of slowing down. Charleston’s arts, dining & music scenes are among the best in the world, with an attitude that mixes Deep South hospitality with punk rock defiance. In the last decade a thriving technology scene has also emerged — including a world-class, city-funded technology incubator (the Charleston Digital Corridor) and numerous start-ups pushing into new areas of web and mobile product development.
Join some of the media world’s top thinkers, influencers and technology luminaries as we show off the best Charleston has to offer in the engaging Ignite format.
What is Ignite?
Ignite presenters share their personal and professional passions using 20 slides that auto-advance every 15 seconds for a total of just 5 minutes. Get more info or purchase Tools of Change tickets at http://oreilly.com/minitoc-charleston.html.
Ignite is a fundraiser to help support Creative Parliament’s efforts to grow Charleston’s creative talent and culture. All proceeds from tickets sales will be matched by BiblioLabs.
Overflow seating for all plenary sessions is available in the Francis Marion Colonial and Gold Ballrooms.
Today’s scientists are looking for a new kind of help. They want air traffic control support to help them navigate through the explosion of data and research online. They want technology to streamline and order their research and to help them collaborate. More than ever, they need help in making their voices heard above the noise and in finding new grants or research positions. Annette Thomas CEO of Macmillan’s global science and education businesses will join us to accentuate the positive about the changing roles of the publisher in this digital science age.
NOTE: Overflow seating is available for all plenary sessions in the Francis Marion Colonial and Gold Ballrooms.
The goal of Google Scholar is to help researchers everywhere find & learn what their colleagues worldwide have discovered. We have come a long way towards making it easy for scholars to find relevant articles. In this talk, I will describe our experiences in trying to make it easy for researchers to read the articles that they have found. Over the years, we have worked with many partners for this - libraries, library software providers, library consortia, publishers, hosting platforms, aggregators, international organizations. We have had some clear successes and some clear failures. I will describe what worked and what didn't.
NOTE: Overflow seating is available for all plenary sessions in the Francis Marion Colonial and Gold Ballrooms.
The drastic increase in publishing output has created an abundance that can be overwhelming, but this windfall of content ultimately presents an opportunity for libraries to develop deep and unique collections while preserving the intellectual works of our time. What is the role of the library as curator within this world of independently published content? Do libraries still have bibliographers with the skill sets necessary to identify high‐quality content without the aid of a well‐known imprint on the book spine? What technological approaches might be employed to make the process of identifying important or just plain interesting content scalable?
Charleston in 2012 welcomes two of the real experts on the amazing way in which eBooks are being transformed, not in the academic sector but in the consumer sector. Peter Brantley and Mike Shatzkin will tell us how it is in the same way as they fluently tell a wide audience on blogs and lists. Books as vehicles of content are no longer as we know them - neither in form or functionality. Indeed can the word "book" really describe what readers are consuming? Where do apps fit in? What about enhanced e-books? Most Charlestonians work in the academic sector either as librarians, vendors or publishers but they also live in the wider world. What is the future of the eBook and how might it impact on our day jobs? Are there going to be major changes on the way for academic librarians, aggregators and publishers as they struggle to invent new ways of working to handle new forms of content or will our sector still stick to what are more or less print equivalents at least for the immediate future? The moderator Anthony Watkinson (University College London) will guide the conversation and seek input from the floor.
NOTE: Overflow seating is available for all plenary sessions in the Francis Marion Colonial and Gold Ballrooms.
Don’t miss the opportunity to join your colleagues and EBSCO for an informative discussion about a strategy that will help you lay a solid foundation upon which you can build a powerful collection.
The right usage analysis tool can help you assess the effectiveness of your library’s collection development and access tool choices, and the right discovery tool can maximize exposure of your collection — affording you more time to develop a collection that will empower your users so they can achieve their research objectives.
Join EBSCO at the 2012 Charleston Conference, where a panel of noted librarians and EBSCO experts will share their insights about the successes, challenges, and roadblocks associated with implementing an effective strategy that will help you build the collection your users need.
This interactive session will take a look back at the past 12 years of the e-book industry: where it started, what’s happened since then, and what we can look forward to in the future. Earlier in 2012, ebrary announced a new approach to strategic e-book acquisition involving three steps: Transition, Diversify, and Streamline. Prior to this, several converging factors in the industry made strategic e-book acquisition possible: the number of books published electronically is at an all-time high; there are now a number of different acquisition models, and solid usage data is available since e-books have been on the market for more than a decade. Moreover technology in the consumer market for e-resources has exploded; we’ll examine those milestones and how they impacted not only ebrary but the e-book industry as a whole and how they got us where we are today.
ebrary will present alongside YBP, San Jose State University, and University of Notre Dame while deep-diving into the second strategic step, Diversification, which will provide key insight for libraries by looking at usage statistics specifically from the schools represented and using them to expand other acquisition models in both higher and lower use subject areas. The discussion will involve current library challenges and the most efficient and strategic solutions for solving them. Active audience participation will also be encouraged in soliciting attendees’ perspective on these matters in their own libraries.
Participants will leave the session with a better an interesting take on the history of e-books, the challenges being faced in acquisitions, and what we have to look forward to in the future that will enhance acquisition and provide the greatest return on their investment.
The relationship between libraries and textbooks goes all the way back to the beginning of formal education when libraries were the only repository of texts available. And up through the 1970s, libraries and textbooks made a nice couple: libraries collected books (including textbooks) and so students could either buy or borrow all their course materials, pretty conveniently, right on campus. Libraries wanted to share information, and textbooks were easily consumable -- life was good, relatively. Then, in the 1980’s life for libraries and textbooks got hard -- as libraries’ budgets decreased and textbooks’ costs rose, students started to realize that libraries and textbooks were no longer in a happy relationship. For some time now, libraries have not collected textbooks and students have been otherwise unable to afford their required course materials. Meanwhile, the confluence of digital publishing technologies in particular and the Open Access ethos in general has brought libraries and textbooks much closer. With availability of online texts increasing, so are campus expectations: it is righteously assumed that all adopted course materials -- like tacos, pizza, coffee -- are available somewhere on campus, all the time -- at the bookstore, the library, the cafeteria, or just up in the cloud. Therefore, it makes sense for readers to pre-pay for all-you-can-eat course materials plans, not unlike on-campus meal plans. With such a consumer-subsidized course materials strategy in place, libraries can help solve the generations-old "textbooks are too expensive" problem. This session will describe efforts underway at Wake Forest University to feed more books to more people at more predictable price-points -- illustrating how libraries and textbooks, if not people, can finally get same-sex married in North Carolina.
Many libraries are now providing online resources to their alumni. It’s a great service, but what are the costs and pitfalls? What resources are libraries providing? What role does the library play? What is the relationship with the Alumni office? Do we charge alumni for this service? How have alumni responded? And what are the technical challenges to establishing and maintaining this service? Sooo many questions! This lively lunch will kick off with brief presentations from three librarians and then we’ll open up the floor to hear from participants. We invite librarians who are already providing alumni resources to share their expertise with those of us who are just entering into this new arena. Esther Onega, Head of the Brown Science and Engineering Library at University of Virginia was an early proponent of this service and has been working on this service for seven years. Nancy Rosenwald, Director of the Newberry College library has just kicked off the program and will tell us about those very recent experiences. Joan Campbell, Collections Librarian at Bowdoin College, will highlight their new JSTOR program for alumni.
Libraries continue to struggle with cataloging e-books, managing records from multiple sources, customizing URLs, merging records from multiple sources, and managing updates and deletes. Holly Tomren, Drexel University, and Sarah Haight Sanabria, Southern Methodist University, will describe their processes for cataloging e-books along with their experiences during the beta pilot test of cataloging e-books using the WorldCat knowledge base. David Whitehair, OCLC, will provide additional information about the new WorldCat knowledge base functionality. Please join us for a lively discussion and share your experiences related to managing e-book cataloging.
What does it take to manage electronic resources effectively? When faced with a myriad of detailed tasks required for e-resource management, how do you set your priorities and choose what to do first?
When e-resources first arrived, managing these volatile and expensive additions to your collection was probably manual and definitely time consuming. Then homegrown (often multiple!) software solutions and ERM systems became popular options to handle the increasing volume of e-resources. Now it’s time to apply knowledge from current practices and years of experience and re-envision how to manage e-resources.
New systems promise improvements that libraries should be prepared to take advantage of, but in the meantime there are short-term strategies that can help libraries get their ERM affairs in order and achieve greater success. Learn what works, what doesn’t work, and benefit from lessons learned over a decade of struggling to get on top of it all.
The session will start with a data and literature review of the current state of e-resource management. Results of recent library projects examining workflows in the interest of efficiency and better services for patrons will be shared by presenters with deep experience with implementation of e-resource management systems.
Attendees should be prepared to share their stories, articulate their challenges and describe their current solutions. This discussion will be synthesized by the group to discover what information is most critical to organize and store centrally for immediate efficiencies, the unresolved pain points that require re-envisioning systems, and how to best prepare for the future.
Finally, through examining examples of existing workflows and their value streams, the group will determine if specific workflow steps are adding value for patrons or just taking time.
At the Charleston Conference last year we presented a conceptual design for the Global Open Knowledgebase (GOKb), a project to create and maintain a community source e-resource knowledge base, one built by and maintained over time by the community and freely available for use by all. Since that time much progress has been made. The project has received funding from the Andrew W. Mellon Foundation, the initial conceptual design has been realized in a conceptual data model, and we are having conversations with a range of data providers and vendors. This session will provide an update on the scope and design of GOKb; describe points of intersection with our sister project in the UK, KnowledgeBase Plus; and outline ideas for a community maintenance plan. In this Lively Lunch we want to get feedback from the Charleston community on what GOKb could be and how it should be managed. We welcome all input at this formative stage in the project. Who should we be talking to? What will trip us up if we don’t do it right? How would you like to become involved?
Researchers and librarians are given minimal access to scientific content for mining. The process of gaining access is inefficient and often unsuccessful. How can librarians, publishers, and researchers take text mining forward to the benefit of the scientific community? We will hear from a prestigious scientific publisher; a leading researcher in the field of text mining; and Copyright Clearance Center, partner of publishers and librarians.
Panel includes three deans/directors and a moderator. Is OCLC the only game in town? Academic library deans/directors say no, and further argue that other academic librarians should open their minds to a new possibility from a “new kid” in town. In an admittedly controversial change, these academic librarians argue that now is the time to consider new possibilities as change is occurring on every point on the landscape of librarianship. This is a particularly interesting and important point of interest to any library wishing to save money while continuing high level service to their constituencies! Cliff Haka, Mark Y. Herring and Donald Bailey will discuss their decision to move to SkyRiver as the bibliographic utility for their libraries. Leslie Straus will moderate. The panelists, representing medium, large and small academic libraries, will discuss why they chose to make the move, what it meant for their libraries, the pros and cons of making the move, and what the future might bring. Ample time is being reserved for a Q & A from the audience.
This session will be a conversation about the value of primary source material in teaching. The panel will include a History professor, a librarian and members of two publishing houses who are involved in launching primary source material collections such as Churchill Archive and Drama Online. The intent of the session is to discuss how primary source material can add value in the classroom and how librarians, students and professors can make the best of the resources available to them. The panelists will also provide examples of how collections of primary source material fit within their institution’s curriculum and how their use may be different (or similar) in the US and in the UK
Managing workflows in a complex and evolving environment is a challenge for technical services librarians. By taking advantage of technology, technical services librarians at the University of Houston Libraries currently develop and revise workflows using tools such as Google docs, Microsoft Outlook tasks, and Drupal-based forms. By embracing technology and harnessing the power of these tools, the UH librarians are able to successfully pair effective communication with a high-level of transparency. The Assistant Head of Acquisitions and the Electronic Resources Coordinator will talk about their experiences in creating workflows using a variety of products, as well as sharing their analysis of the limitations of each tool. Additionally, they will also share their experiences training technology-shy staff and workflow-resistant public services librarians on the newly developed workflows. Highlighted projects to be discussed will include a project to move print titles to online, a project to set up the online portion of print plus online titles, and a project to run three serials reviews in 2012. The UH librarians will lastly touch on how these programs have helped to improve communication and to create a better sense of appreciation between technical services departments as well as improving communication between technical services and public services.
How are prices typically calculated and decided? Without disclosing business secrets of any particular company, we will review the economics of scholarly publishing today. What value do editors and other publishing employees add? What effects do increasing price/cost pressures have on product quality, and does it really matter? How does the larger ecosystem of a publishing company affect pricing? Are the approaches of for-profit and nonprofit companies fundamentally different? How much do publishers save by publishing in e-formats, and are the savings being passed along to customers? What is a sensible approach as a library customer to deciding whether or not prices are fair? Are self-publishing and open-access models cheaper and poised to challenge the power of corporate publishing? Publishing veterans with long experience in both commercial and university-press scholarly publishing attempt to address some issues clearly and squarely that publishers and librarians don’t talk about enough with each other.
The value of library resources is coming under increasing scrutiny as the transition from print to digital text accelerates. As a contribution to the discussion about how to value library resources appropriately, we will bring together a group who are interested in the usage of those resources, particularly of monographs in both print and digital formats. During the session, participants will tackle two objectives.
First, they will consider existing studies of the uses of print and electronic text and the venues, problem formulation, and data collection strategies for a research project that would test two hypotheses:
Hypothesis 1: When a book is fully available online, print circulation will be flat or go down.
Hypothesis 2: When a book is online with limited viewing (e.g., GBS snippet view or search-only), print circulation will be flat or increase.
The results of experiments based on these hypotheses will inform the prospects for large-scale collaboration on the management of print collections as libraries repurpose their spaces and as scholars, students, and publishers take advantage of the affordances of digitized text.
Second, participants will consider more broadly how libraries and publishers measure the usage of licensed e-book collections and the implications of tracking the value of such collections in the context of e-journal as well as traditionally purchased print book collections. As monograph collections show signs of moving more steadily to digital versions, such value calculations are consequential not only to collecting choices but also over time to publishing choices.
Participants will have an opportunity to review current practices and identify future research or standard-setting requirements.
Taking these components together, the session will serve as a milestone in the understanding of usage measurement and value analysis for monographs in an increasingly digital context.
Although electronic resources management librarians are charged with managing collections that continually consume an ever-increasing chunk of their libraries’ financial resources, much of the work they do is behind-the-scenes. This lively lunch will feature discussion about the ways in which electronic resources librarians contribute to the value of their libraries’ collections and services. Participants will be encouraged to brainstorm new ideas for demonstrating that value in a challenging economic and assessment environment.
Collections librarians Tony Horova (University of Ottawa), Nancy Gibbs (Duke University), Jessica Grim (Oberlin College) and Helen Clarke (University of Calgary) join Tim Williams from Edward Elgar Publishing and Michael Zeoli from YBP to discuss why independent publishers are increasingly building their own content platforms and the benefits and challenges this brings for acquisition librarians in managing their collections. Delegates will hear both the library and independent publisher's perspectives.
In a time of major turbulence in the book industry, why are independent book publishers increasingly investing in expensive technology to host books when aggregators already do this job for them? Why do some libraries prefer ebooks on publishers' platforms? What are the challenges for librarians in managing this alongside DDA, e-preferred and print approval plans?
Issues such as technology decisions, license terms, business models, workflow issues, and the challenges faced by librarians in dealing directly with publishers at a time when library budgets and staff are increasingly stretched will be discussed.
The participants on the panel all have extensive experience will collections development and emerging electronic business models such as e-approval plans, DDA, publisher collections.
The evolution of digital has already led to significant developments within the publishing industry. New products, metrics, and notably business models have all had impact on scholarly communication, but what more changes can and should take place?
Over the past year, Palgrave Macmillan has undertaken a number of surveys to explore the publishing consumption behaviours of the market. Questioning over 1000 researchers across humanities and social science, the surveys reveal insights into publishing requirements as well as the still existing publishing boundaries - from the dominance of widely-accepted formats of articles and monographs, to interdisciplinary research, publication times, pricing flexibility and beyond.
This presentation will share the survey results and ask all stakeholders to consider what further boundaries we should be breaking in order to better meet the needs of the research community.
With reduced or flat budgets and a proliferation of high resolution open access digital images, the time is opportune for appraising the necessity of subscriptions to expensive image databases in academic libraries. This talk will draw on a rich set of data drawn from art history courses taught in recent years at the University of Connecticut, both from the presenter, who is an adjunct instructor, and faculty colleagues. The data source is the actual slide lectures used in art history courses, in which all image sources are identifiable. Beginning with a comparison of the availability and quality of open access digital images with that of images in subscription databases, the paper will also draw upon postings to the ARLIS-NA listserv responding to a query about whether art librarians and visual resources curators are considering cancelling costly image database subscriptions. The results of a questionnaire about free vs. licensed-for-a-fee image use (posted on a variety of discussion lists and aimed at librarians and faculty) will also be presented. Equal consideration will be given to the divergent image needs of teaching, which demands high resolution images for lecture presentations, and research, which relies more heavily on scholarly compilations such as the Illustrated Bartsch. Part of the presentation will be interactive, and will include a brief demonstration of techniques for finding open access images on Web. The paper will conclude with a consideration of the evolving role of the art librarian in the academic environment , with its emerging emphasis on locating images for individual users , rather than maintaining repositories of retrievable images.
This poster will illustrate one way to create an Excel custom report using financial data exported from an ILS. If you can export your financial data with the fund and associated fields (appropriations, expenditures, encumbrances) then you can format and present it any way you like.
The University of Alberta Libraries undertook a creative patron-driven acquisition project in order to more fully meet user needs as well as to evaluate current collection development procedures. The project was unique in that it involved on-demand purchase of both print and electronic titles, and the title selection pool included books previously passed over for purchase by subject selectors. Brief details of the project will be shared, and reflections to inform future PDA projects given.
Objective of the session
This poster will present the methods used to implement a PDA project that included both print and electronic titles. The benefits and challenges of incorporating print-based PDA will be explored. Since one of the goals of the project was to assess current collections policies, results that informed us in this regard will be presented. These relate to user preferences for format, identifying gaps in a collection, and meeting the needs of different user groups.
What attendees can expect to learn
Attendees can expect to learn more about using patron-driven acquisition not just as a collection development tool, but also for evaluation of current collection practices. They will learn about potential obstacles that may be encountered when initiating PDA projects, as well as possible solutions to overcoming those obstacles.
Despite the existing Counter Code of Practice for e-books, there is a lack of a common standard for e-book statistics when it comes to defining “a download.” Publishers can deliver statistics on different levels; title level, chapter level or even page level, and still be Counter compliant. Because of these inconsistencies, a relevant comparison between publishers can’t be done. On top of that many of the e-book packages are not COUNTER compliant at all and include tables, graphs, videos and self-assessment tests in their statistics.
The lack of comparable statistics leaves acquisition librarians confused with no support in the renewal process, because there is no way of knowing how to compare "title” use and "page” use. It also makes it hard to establish value for money and to justify purchases to our stakeholders.
The objective of the presentation is to show how difficult it can be to analyze and compare usage statistics from different e-book packages. It will show examples of usage statistics from e-book packages at Uppsala university library and illustrate how complicated and complex the analysis gets when type of usage statistics in considered. This presentation has no easy solution to the problem, but it highlights the importance of a common standard for e-book statistics and higher awareness among librarians.
In May 2011, Upstate Medical University Health Sciences Library started a weeding project of its main book collection. Together with the help of our evening and weekend staff, student assistants and information resources team we were able to weed over 25,000 items in eleven months. This poster will describe the interdepartmental workflow, the low-tech communication style we employed and how we were able to successfully weed a collection without throwing away a single book.
This poster will also explain how we capitalized on an unexpected benefit of the weeding project. Since our collection development policy clearly states that items with faculty contributions are retained the identification of faculty authors in books, something that had long been an obstacle, became an opportunity. Learn how we identified Upstate authors and contributors; made them discoverable through our catalog; and what we are doing to continue these efforts.
In 2006 the Ottenheimer Library at the University of Arkansas at Little Rock (UALR) completed a comprehensive strategic plan. One objective of the plan was to identify and develop a model to assess the collections. The University’s growing enrollment of graduate students and the University administration’s expectations of increased faculty research provided the impetus for investigating a model. For the last six years members of the Library faculty and staff have conducted the Collection Assessment Project (CAP), a self-study project developed by the Association for Research Libraries. The Library is currently implementing recommendations which emerged from the teams’ findings and preparing policies and procedures to measure and streamline collection development activities.
We will share our experiences in conducting CAP, in writing the Interim and Final reports, and in the first stages of implementing the recommendations. We will outline what we learned about ourselves, the mistakes we made, and how we plan to continue the analysis of how the Library can best provide what its users must have to teach, learn, and do research.
LibQUAL+TM is a tool that libraries use to assess service quality internally and to compare against peer institutions. However, analysis of sub groups within disciplines is not well represented in the literature. In an ever changing academic environment, customization of service changes the status quo and leads to best practices. Surely, most librarians are familiar with this tool and conversations about different global experiences will keep the session lively and informative.
For the last few years, libraries have been acquiring discovery tools in effort to make it easier for users to find their licensed and unique local content. Vendors have touted the discovery tools' ability to speed up the research process and increase usage of the collection. However, has the entire collection seen an increase in usage? Are resources not indexed by discovery tools still being used? How will this affect decisions to cancel, keep, or acquire resources? This poster session will share the usage analysis and collection management issues that Florida State University faces after implementation of a discovery tool.
This poster session will share our assessment of data visualization tools like RapidMiner, ManyEyes, DabbleDB, Microsoft Excel, Microsoft Access, and Google to determine the most practical and feasible way for a small academic library to analyze our collection and demonstrate the value of library collections. Librarians at Marymount University in Arlington, VA are exploring ways to use data visualization for collection analysis on a shoestring and without a programmer. With a large cut to our budget at a University moving to zero-based budgeting, we needed to be able to demonstrate the value of library collections, identify collection strengths and weaknesses, and allocate funds to support the most critical areas of the curriculum. We are collecting patron borrowing data from our ILS, electronic resource usage data, and pairing it with program information . Attendees can expect to learn about free and inexpensive ways to use data visualization tools for collection analysis and to show the University community the value of library collections.
Publishers often lack insight into the role of Technical Services Librarians, and conversely T.S. Librarians all too often lack information about Publishers that would lead to quicker problem resolution. The goal here is to map out a standard practice of interaction between Technical Services Librarians & Publishers, so that we can have better communication, and ultimately better service for our patrons and customers. Library practices vary from one institution to another. Practices will vary by size of the library, size of the publisher, how serials or ebooks are paid for (subject fund, centrally) and who initiates requests (subject specialists, patron-driven acquisition). Some items to discuss: How are cancellations handled? What are the most effective communication pathways? How are policies/changes made (e.g. role of advisory boards in this process)? Having libraries learn about what are the most effective ways to communicate with publishers would be helpful to attendees.
Does DRM stand for Digital Rights Management or Digital Rights Manipulation? DRM serves the interest of publishers attempting to navigate a new era with an old business model. The Internet and digital files have created stark challenges for publishers, as librarians and users increasingly demand unrestricted access and usage. Yet publishers have businesses built on selling print, with the presumption that one book should serve one reader at a time. Using journals as model, publishers have closely controlled access to book content through rapidly increasing prices, license- and technology-based restrictions, and bundling strategies. But the goal for publishers should be to expand access to scholarly content while creating sustainable, profitable businesses -- which means steering clear of legacy print models or the fear of how content will be used. It also means finding creative ways to shift some, if not all, of the costs away from libraries, faculty and students when and if possible. How can outright ownership, rather than subscription-oriented leases, of content work for publishers as well as users? The founder of a new, born-digital publishing company talks about how to look ahead rather than back, and develop a program that can thrive while enabling, rather than constraining, scholars and librarians.
Article level metrics are increasing availability of real, or near real time data via online content delivery mechanisms that describes academic content viewing activity; including downloads, citation activity, level of social bookmarking, trackbacks and other views into the performance and scope of published research. The data presented in article level metrics benefit all stakeholders in the scholarly content value chain. Libraries can capture research publication impact of faculty research. Researchers are able to identify collaborators in real time. Funding organizations can identify the impact of the research they fund. Publishers are better able to demonstrate the quality, value and reach of their published product.
Using a panel of publishers, host service providers, and analytics industry leaders, an overview of available article level metrics will be discussed with the specific focus on the benefit for the institutional library.
The University of Notre Dame started building CORAL, a modularized open source ERM, over two years ago. Implementation caused workflow changes, including deeper information sharing with stakeholders, enhanced record-keeping, and increased efforts and options for institutional knowledge storage. Likewise, American University, after learning about CORAL’s workflow utilities, implemented the Resources module to solve ongoing and emerging workflow issues when responsibility for some e-book ordering shifted from the ERM unit to the Acquisitions unit. Learn how ERM practices were enhanced and expanded at the two Libraries through the use this flexible system.
This presentation reports on the results of an international collaborative project with 100 libraries to benchmark the marketing of electronic resources. I will describe the impetus for the project, the project planning, the execution and results of this effort. The talk will highlight the collaborative aspect of the project.
Objective of the session. Identifying “best practices” is usually done with a large body of experience to draw from, and this project hoped to spur development of that experience so that we can all move forward quickly in the process of marketing electronic resources. This collaborative model is the first of its kind in libraries, related to electronic resources.
What attendees can expect to learn. Attendees will learn how a typical marketing plan can be implemented at their libraries by viewing the complete process employed by 100 libraries over 5 months. Attendees can also expect to see a demonstrated example of a good, collaborative effort that can be replicated for other projects where a wider body of evidence on a particular topic is needed.
As part of the 2CUL vision (http://2cul.org/node/17), Columbia and Cornell University Libraries strive to merge their respective core operations by 2015. In an effort to find mutual grounds for collaboration around E-Books, a small cross institutional task force, with members from collection development, access services and technical services was formed in June 2011. The TF was charged to investigate the wide spectrum of issues surrounding eBooks at Cornell and Columbia and recommend steps that 2CUL should take to improve e-book access and management, and to propose an organizational framework that will ensure continued monitoring of these issues and appropriate action.
A year later, the task force has finalized its preliminary recommendations. In this presentation the two co-chairs of the TF (Colleen Major from Columbia and Boaz Nadav-Manes from Cornell) will focus on the Task Force’s efforts to examine local E-Book licensing, acquisition, and management work-flows; the ways we identified procedures and operations that can be streamlined and integrated as we move closer towards the goal of joint management of electronic resources; and describe the ways we have partnered with faculty and vendors (MUSE and JSTOR) to look at collaboration in a consensual, forward looking, perspectives. The presenters will provide a brief background of the 2CUL collaboration, an overview of our varied local practices, workflow environments and systems used to support the life cycle of an E-Book. We will speak to our institutional similarities and differences, and areas that have been identified from which we can build a stronger collaboration. The presenters will also provide a checklist of useful things to take into account as other institutions follow similar paths.
Many libraries separate collection development activities into two broad categories, that of “general” collections versus “special” collections. Although this makes for a clean distinction between two areas of library activity (roughly the work of librarians as distinct and separate from that of archivists), in between these two poles lie “distinctive collections” – items that are neither especially rare nor unique (special), but are also not run-of-the-mill monographs or journals. Government documents, numeric datasets, ephemera, area collections, audiovisual media, born-digital materials – these are all recognized subsets of library collections with their own frameworks (more or less developed) for acquisition, cataloging/metadata, preservation, inter-institutional collaboration. Falling as they do somewhere between “general” and the “special” collections, these distinctive collections are often overlooked in traditional collection development and public service activities.
This panel discussion will demonstrate that failing to understand distinctive collections on their own terms is a mistake. A full appreciation of “distinctive collections” allows libraries to think creatively about a number of timely issues, including how much of selection duties can be outsourced through patron-driven acquisitions and approval plans, the role of collaborative collection development, and appropriate resource allocation to the acquisition and management of these collections. This session will present a big-picture overview of how distinctive collections and their management fit into the overall collection profile of a library, and case studies of distinctive collections along the continuum within a single research university library. Attendees will take away a conceptual framework for distinctive collections and an appreciation for how this framework might guide some of the more pressing issues facing the profession.
Making content discoverable is a key strategic objective for academic publishers and librarians. Each of the discussants in this panel represent institutions that have taken a slightly different approach to addressing the issue, employing discovery search services, semantic enrichment, editorially crafted taxonomies, and unified content platforms. This panel will explore the unique institutional motivations for their approach and areas of commonality in effort. The objective of the session is to provide context for different approaches to discovery and foster a discussion around the common goal. What are the commonalities in approach? How can libraries and publishers initiatives on content discovery work together?
In 2008, we found that only about 20% of five academic libraries' 2006 print book content was available from the ebook aggregator marketplace, and that only 4% of ebook content was available from all four major aggregators (EBL, Ebrary, Ebsco, and MyI Library). This presentation will poll the audience and present 2012 availability: is it the status quo or a quantum leap? After revisiting print vs ebook availability, we'll delve into the newly competitive world of major aggregator subscription products (Ebrary vs Ebsco) with an objective comparison of content breadth, depth, & quality. The new kids on the block--the university press aggregators (JSTOR, Oxford, and Project muse)—will be examined in the general aggregator context. On the publisher side, case studies will reveal the extent to which some are still holding back their prime content. Finally a 'big data' comparison will shed light on the future role the scanned behemoths Google books and Hathi Trust may play. Attendees can expect to leave the session with a big picture perspective on the breadth & depth of the current ebook aggregator marketplace and its major players.
Liaisons (subject specialists) keep getting busier. Research instruction, embedding in classes, outreach, collection development, weeding, assessing teaching and collections, promoting scholarly communication issues, and creating online learning objects are all potentially part of what a liaison is expected to do nowadays. So we hope every liaison is very interested — and very good — at all those responsibilities. Is that realistic? And does a liaison have time for all those things?
At UNC Greensboro, library administrators decided it is time to examine how liaisons are organized to manage all of these competing responsibilities. The library formed a Liaison Collection Responsibilities Task Force to benchmark how other libraries might be handling the complexities of liaison responsibilities in innovative ways, and to recommend several possible new organizational models for the collection development and public services work of liaisons.
Members of the task force will review their benchmark findings and invite the audience to provide their own examples. Then we will present our recommendations for new organization models. Some recommendations will reflect incremental changes; others will be radical. We will ask the audience for feedback on the recommendations and suggestions for other models.
Michael Zubal has spent the better part of his 48 years surrounded by the printed page. Bookselling has been his sole career. Carol Feltes, University Librarian at Rockefeller University in New York City, is a life-long lover of books and has worked in libraries since her teens. David M. Earle is Associate Professor of Transatlantic Modernism and Print Culture at the University of West Florida. He began collecting books at an early age and has published widely on modern literature and its relation to popular culture.
Measuring the use and outcomes of scholarly reading demonstrates the value of library collections and helps librarians make decisions about collections and services. This presentation presents data on how faculty and students at Seton Hall University locate, obtain, read, and use scholarly articles and books, how librarians can learn from the findings to better meet user needs, and how the library can present its findings to stakeholders.
Data were gathered using questionnaire surveys of university faculty, graduate students, and undergraduate students as part of the IMLS Lib-Value project and based on Tenopir and King Studies conducted since 1977. Many questions used the critical incident of the last article and book reading to enable analysis of the characteristics of readings, in addition to characteristics of readers.
Seton Hall’s e-journal collection is vital to its users, supporting faculty research and teaching and student coursework. However, high use of books from non-library sources suggests some deficiencies in the collection. Findings show an opportunity to brand library material to clearly distinguish it from what is perceived as ‘free on the web’, examine use of both print and e-books, and work with professors to increase student awareness and use of library resources.
Our presentation highlights two areas of importance for librarians and its stakeholders. First, we demonstrate a useful method for measuring library value. Second, we show how a university library can apply survey findings to its situation, informing collection development and budget allocation. Seton Hall University is not alone in its struggle for funding during nationwide budget cuts coinciding with rising journal prices, and is an example of how libraries can express their value and learn how to best meet its users’ needs.
Whether you are negotiating for new content or for an external vendor service, the outcome of these negotiations can vary considerably. This session will explore both library and vendor perspectives on what information and tactics can help ensure a more successful outcome for the negotiation process.
The librarian panelist will present a number of (anonymized) examples to illustrate what financial, and other, benefits can be achieved through negotiations. They will discuss how they tailor their approach to a negotiation for a given product and provide suggestions for librarians who are new to the negotiation process.
The vendor panelists will provide valuable insights into the vendor’s business model and its impact on your negotiation and some tips and tools on how to reduce surprises and achieve increased return on product investment with a better understanding of vendors' motivations.
Audience members will be polled at various points throughout the session to get their thoughts and experiences in regards to the negotiation process. Attendees can expect to leave the session with an improved understanding of what types of concessions they can request during the negotiation process, and how to approach these negotiations in a way that paves the road for a mutually satisfying resolution.
For a number of years, the academic community has anticipated tools that will simplify the scholarly communication lifecycle. This vision is now becoming a reality, with a number of new applications and services that facilitate the coordinated and seamless flow of data and information. Join Alex Wade (Microsoft Research) and Timo Hannay (Digital Science) for a look into real technologies being used by real scholars to improve scholarly communication.
NISO is releasing its Recommended Practices for the Presentation and Identification of E-Journals (PIE-J). The document is designed to provide guidance on the presentation and identification of e-journals, particularly in the areas of title presentation and bibliographic history, accurate use of the ISSN, and citation practice. These practices will assist publishers, platform providers, abstracting and indexing services, knowledgebase providers, aggregators, and other concerned parties in facilitating online discovery, identification, and access for their publications.
Our presentation will focus on highlighting the key areas of the document and its application, including:
The speakers will provide an overview of the recommended practices by discussing the good, the bad and the ugly of e-journal interfaces with an eye towards how content providers can improve end-user display and access with a minimal amount of effort.
Proving the value of library collections has always been a concern of collection development librarians. Librarians have devised creative methods of gathering evidence to demonstrate to university administration the essential role libraries play in research productivity. In an attempt to demonstrate the value of library collections, librarians from the University of Kansas (KU) Libraries conducted a citation analysis study utilizing KU science faculty publications.
Using a random sampling of faculty from the departments of Physics, Environmental and Evolutionary Biology, and Geology, KU librarians developed lists of the citations in their publications and checked to determine if KU Libraries provides access to these citations in print or electronic format. In addition, a random sampling of the citations from the faculty publications was also examined to determine if the citations could be accessed through aggregator full-text databases, electronic journal packages, or print journals and monographs. The librarians also compared journal and monograph use and utilized the data collected as method of justifying budget allocation practices. Finally, the monograph citations were analyzed to determine the effectiveness of the approval plan profile by identifying the ratio of books that were purchased on the approval plan compared to books that were selected by librarians.
KU librarians will share their findings and discuss how they used the citation analysis to demonstrate the value of the library collections and inform collection development decisions.
Library collections are unique, growing organisms that need care and maintenance. Collections are shaped by local acquisition and maintenance practices and procedures making each one unique. The unique nature of collections and local practices necessitate libraries to develop collection review practices accordingly. This session will outline the steps and thought process involved in a first-time holistic collection review project of a library’s monograph, audio-visual, and journal collections. Learn how 15 librarians tackled an unprecedented review of its University Library’s entire physical collection. Come away with a clear understanding of the steps and decisions necessary to manage a successful collection review project. Hear about our communication and technology strategies that resulted in more faculty involvement than we ever could have expected. Visit our project wiki at (will provide if selected) for lots and lots of useful information.
Over a six month period University of Michigan’s Electronic Records and Database Management (ERDM), which includes Electronic Access, Electronic Acquisitions, and the Electronic Cataloging units, undertook a comprehensive workflow analysis in preparation for the implementation of Innovative’ s ERM. A two tiered task force was established, which included librarians as well as staff, a charge was written, and an interview schedule was established. Each of the 18 staff members was interviewed at least once by two members of the task force and the results were analyzed as the project moved along.
This was an intense process and our talk will outline our charge, the difficulties of conducting such an intensive review in such a short amount of time, and our results. The final report contained over 15 workflow charts, a staff responsibility matrix, network diagrams that demonstrated the amazing reach of our units, and a written report with many recommendations. Our recommendations were broken down by unit and for the ERDM as a whole. For example, we have emphasized for each of the units within ERDM the need for a move from specialization to generalization so that all staff can participate in the work of the unit as a whole to prevent backlogs. At the time of the conference we will be able to discuss how our report has impacted the work of the units, particularly our E-Acquisitions unit, which is heavily involved in the ERM implementation and has had a serious shift in staffing due to retirement. We will also show how we were able to shed some light on our ‘invisible’ electronic resources and the staff who manages their life cycle.
Once upon a time many libraries had exhaustive collection development policies that included how many different kinds of atlases they needed and how often they replaced foreign language dictionaries. Does your library have a collection development policy? Has it been updated since the internet? Since you embraced ebooks? Should libraries have a collection development policy? If so then how should it be revised for the twenty first century? Is the main audience internal or external? Does copyright play a role? This session will be an interactive so bring your collection development policy philosophy to share.
The SSRN eLibrary has delivered over 50,000,000 full text scholarly papers for free and receives over 60,000 new submissions each year from dozens of disciplines in the social sciences and humanities. But we know we can't do it all.
Based on a multi-year, successful partnership with now publishers, SSRN created the Sustainability Research & Policy Network with GSE Research. now's approach to Open Access, while still early in its experience, does not seem to have had a negative impact on sales and generated positive reactions from its authors. Plus, now’s reach to its target audiences grew significantly by being included in the SSRN eLibrary database. This session will outline the basis for creating these collaborations, provide the motivations and perspectives of the different organizations, explain why it is critical for content creators and providers to build relationships that focus on their specific strengths, and share some of the positive and not so positive experiences. In addition, the audience will have an opportunity to ask questions about the changing role of publishers and exchange ideas about identifying and building on your strengths.
Should academic libraries have popular reading collections? What is the value of having one? What should the collection include? How are libraries incorporating new technologies and formats? This presentation and discussion will focus on a variety of issues and challenges associated with popular reading collections: acquiring, maintaining, funding and promoting the collection. The discussion will provide an opportunity for librarians to share their experiences and ideas, and allow others considering starting a collection to ask questions. The discussion leaders will describe the collection at the University of Washington Libraries—how it was started, who’s using it, and how materials are selected and weeded.
This Panel discussion is an update from the 2011 Panel of the same topic. The objective of this session is an update and an expansion, illustrating to the publishing and library communities alike the opportunities to discover and subscribe to high-quality content from small to medium-sized information providers, which to date are overlooked because these information providers lack the resources to effectively market their content. Attendees can expect to come away from the session with additional understanding of the following: what types of content are they missing; NEW examples of sales and marketing strategies that are being used to get content out in the market, NOVEL subscription/pricing alternatives; SUCCESS stories from the trenches; and other. This session will discuss domestic U.S. and international publishers and markets alike. This session will provide commentary from both the publisher and librarian points of view.
Audio and video content have had a history of isolation from mainstream discovery and delivery in large part due to the complexities of the lending systems that have developed around them. These systems have dictated a concentration on the carrier over the content and resulted in multiple barriers to use. Streaming media offer a chance to remove these barriers by eliminating the systems involved and allowing the content to shine through the carrier. Given the advent of YouTube and everything it entails, users are clearly ready for this shift, but are multimedia content providers, library service providers, and librarians?
Over the past several years, there has been an increasing demand for audio and video streaming collections in libraries. The overhead required for an academic institution to provide streaming audio and video services to users has been prohibitive, and collection budgets in general have shifted heavily toward electronic resources. As a result, eyes have turned to online, virtual solutions, but have minds turned, too?
Books and journals seem to continue to rule many of the ways in which the library world considers and treats its content, from catalog records and online delivery to standards development and coverage in library systems. Are streaming videos included in A-Z title lists? Do link resolvers deliver streaming audio content? Do discovery systems cover the elements users need to find streaming video and audio? Does fulltext have meaning in video or audio?
This presentation covers the challenges that content providers, library service providers, and librarians face in ensuring the fullest possible coverage of streaming media in today’s discovery landscape. The focus is on the collaborative efforts needed from all of these parties to make audio and video content an intrinsic part of the library-learning environment.
The Institute of Museum and Library Services (IMLS)-funded LibValue Project (http://libvalue.cci.utk.edu/) is a 3-year project devoted to developing tools and measures for demonstrating academic libraries’ value and contributions to the work of higher education. In addition to investigating academic libraries’ support for faculty research, teaching and learning have been a major focus of effort. This presentation will feature a panel of members of the LibValue Management Team and project participants discussing findings from several projects devoted to this endeavor, specifically:
• Student Learning and the Student Experience:
Panelists will report on two threads of research related to e-resources’ role in supporting student success, including student e-resources usage during a multi-session series of library research skills workshops as well as findings from multiple surveys of undergraduate students regarding their use of resources in the University of Tennessee-Knoxville Library Commons.
Panelists will present research conducted at the University of Tennessee and the University of North Carolina-Wilmington to investigate instructors’ use of electronic resources in support of their teaching. Responses from nearly 400 Graduate Teaching Assistants, part-time-, and tenure-line faculty indicate heavy (and increasing) reliance on both libraries’ electronic resources for course preparation and assigned readings. The presenters will highlight similarities and differences between responses at UNCW, a regional institution with the Carnegie Classification of “Master's L: Master's Colleges and Universities (larger programs)" and the University of Tennessee-Knoxville, classified as “RU/VH: Research Universities (very high research activity)”.
Program attendees will leave the session with more information about the LibValue Project as well as ideas for conducting similar assessment projects at their home institutions. Attendees will have ample opportunity to ask questions of the panelists.
Libraries today frequently struggle with identifying the best strategy to maximize resources, systems and staff. As collections shift from print to electronic resources, the need for new ways to manage workflows becomes more critical. With the introduction of new web-scale management systems and the looming question of when to migrate away from the traditional ILS, librarians must determine how much automation is desired vs. required – and how to balance the value of technology and human interaction.
As library workflows are adjusted and streamlined, especially when implementing a new library management system, librarians face the challenge of automating and integrating the disparate steps through technology and determining how staff roles must evolve. What’s the best approach for determining which decisions should be made by the library system or librarian?
This session will explore intelligent workflows and examples from librarians with experience in transforming decision-making steps from the individual to technology. Anne Prestamo of Oklahoma State University will present the library’s work with automation of patron requests for new materials. Cyril Oberlander of SUNY Geneseo will discuss the GIST recommendation engine for buy vs. borrow decisions. Attendees will learn about the impacts, benefits, constraints and concerns associated with streamlined and unified workflows and automation of decision making.
Audience members will also have an opportunity to share their experiences and ideas for re-imagining workflows. In a world where rules-based systems can decide what to do, the challenge becomes how to leverage the business intelligence of the system, while capitalizing on the human expertise and ability to engage with users in a meaningful way that delivers value – and ultimately demonstrates how the two can work harmoniously.
Attendees will leave this session with a deeper understanding of the considerations, best practices for evaluation and insight to determine when and how to implement unmediated workflows.
In Summer 2012, the National Information Standards Organization (NISO) convened a working group to create a recommended practice regarding Demand-Driven Acquisition. This group, consisting of librarians, publishers, e-book aggregators and approval and ILS vendors, is developing a flexible model for print and e-book DDA that will work across all stakeholders. Its Recommended Practice, planned to be completed in 2013, is intended to support the ability of libraries to develop DDA plans that meet differing local collecting and budgetary needs while also allowing consortial participation and cross-aggregator implementation.
The working group co-chairs will discuss the background and impetus for the formation of the group and report on its progress starting out. As part of the information gathering phase of work, a discussion will solicit audience input on the recommendations to be included, which could include the following:
Anecdotal evidence from user surveys and the experiences of information professionals portray a picture that “digital native” students do not differentiate between the variety of information resources online. The issue of container only becomes problematic to these students when they have to produce a scholarly work and cite their information sources. Then the question becomes, “What is it?”. This session will present preliminary data from a survey of university students on how they recognize and label electronic information resources. The presenters will explore such questions as: Do users recognize an e-book as a book? If not, how do they categorize it? Does the amount and placement of labeling from the publisher make a difference in their recognition? Do they differentiate between an academic database and a search engine? Are newspaper articles and peer-reviewed journal articles considered synonymous? The presenters will seek audience feedback on their views of the results via the attendees’ personal mobile devices. Do they think the traditional product names of book, journal, article, etc. matter in the online world? If yes, what can librarians and publishers do to preserve the identities of these containers?
These short “pecha kucha-like” sessions will feature 5 PowerPoint presentations of 6 minutes and 40 seconds each. We will have approximately 10 minutes at the end of the session intended for Q&A for all 5 sessions. Come for a lively, rapid-fire group of talks.
1) Serials Workflow Changes: Transitioning from Print to Digital Subscriptions
Netta Cox, North Carolina A&T State University
The session will describe the workflow changes from primarily creating new serial subscription check-in records and adding items into the Millennium Integrated Library system (ILS), to the database cleanup of cancelled serial subscription titles, in a continuing effort to reflect accurate holdings information in the Online Public Access catalog (OPAC) for users.
Prior to the cancellation of print serial subscriptions, microform, newspapers and standing orders, staff regularly set up new check-in records, created check-in cards, added new items , copy cataloged, and claimed print serial titles using the Millennium ILS. The workflow has shifted towards database clean up, i.e. updating check-in records of cancelled subscription titles, holding statements, notes and deleting check-in cards.
The shotgun session will compare and contrast the workflow of the Serials department before and after cancellation of serial subscriptions. The audience will learn the previous steps used to create a new serial tile check-in record, versus the steps to cancel serial subscription title check-in records using Millennium ILS and Ebsconet.
2) Textbook Affordability: Is There a Role for Libraries?
Charles Lyons, University at Buffalo
Try searching the library catalog, as many students do each semester, for the latest version of the textbook being used in a class on your campus and you will likely come up empty-handed. Many academic libraries – due to high prices, frequently-issued new editions, and a tendency to go missing from the collection – have very justifiably chosen to play only a marginal role in the provision of textbooks on campus. However, the dynamics of the textbook market are changing rapidly and this presentation will provide attendees with an overview of these market changes.
This session will focus specifically on the issue of affordability in the context of the increased availability of e-textbooks (electronic versions of textbooks). Topics covered will include: the bundling of supplemental materials with textbooks; shortening of revision cycles; development of a robust used-textbook market; proliferation of purchasing options and outlets; emergence of textbook price comparison tools; new business models for institutional access to e-textbooks; and open access and alternative textbooks.
The presenter has been leading an e-textbook initiative at the University at Buffalo that began this Spring and will roll out in the Fall of 2012 with the campus participating in the Internet2 / EDUCAUSE e-textbook pilot program. The presentation will include data on expected savings from this initiative.
3) Using Vendor Notification Slips to Promote Input into Book Purchasing
Lora Brueck, Worcester Polytechnic Institute
Building on a previous poster session, results are reported from WPI's vendor notification slip program in which library liaisons forward slips in their subject areas to academic departments for feedback on which books to purchase. While the desired results were to get department input into spending the book budget, especially for departments who traditionally have not spent their allocations, other benefits have also come from the program.
4) Busting Ebook Myths
Beth Jacoby, York College of PA
We’ve all heard the myths about ebooks, such as Millennial students prefer ebooks over print, history and humanities students prefer print over ebooks, and younger students prefer reading on their smart phones. A survey was conducted among typical undergraduate students asking their preferences between print books or ebooks for academic work, and if ebooks, which computing devices they prefer to use for reading. Come hear the evidence that busts the ebook myths and points to the highly nuanced reading preferences of undergraduates. The results are broken down by subject major, student age, gender, and year in college.
5) Library Technical Services: Key Ingredients in the Recipe for a Successful Institutional Repository
Tammy Sugarman, Georgia State University
For several years, academic institutions have been establishing and maintaining institutional repositories (IRs) to collect, make accessible, preserve and showcase the institution’s research and scholarly output. At a majority of institutions, the library is the entity that takes on the responsibility of organizing and maintaining the repository. As the nature and purpose of IRs has evolved over time, the opportunities and challenges for units within the library have also shifted. What has been the impact of IRs on academic libraries and specifically, on technical services functions within the library? What are some of the contributions technical services units can make to insure the success of an IR? Attendees will walk away with ideas about additional ways technical services units can show their relevancy and contribute to the success of their institution.
Social media was born an efficient method of personal networking. As more and more researchers took to social media platforms, we have witnessed an organic growth of collaboration among scholars, faculty, students, etc. This phenomenon has led us to a profound change in the way we conduct research through social media. Research through collaboration is now increasingly important in order to achieve a higher impact throughout the research community. But where does the library fit into this?
The simple answer is that researchers are now bypassing the library.
This presentation will look at the new reality of social research collaboration and discuss what kinds of web-based tools can support the workflow and peer collaboration of researchers. The presenters will also discuss why it is essential for libraries to become part of the solution before they are left out in the cold.
A passing tweet by co-presenter Heather Piwowar, a postdoctoral researcher at the University of British Columbia, about her frustration with the limited number of Elsevier journals available for text mining led to surprising discussions with the publishing giant and a flurry of media attention. Text mining involves the automated search and compilation of huge volumes of textual data. Though invaluable for research, this technique is generally not permitted by library subscription licenses.
For the University of British Columbia, Piwowar’s advocacy of text mining and open science presented an unusual opportunity to actively partner with a researcher and library counsel to negotiate usage rights with a major publisher. At the time of writing, the Library was working with university counsel to draft terms that can be used as a model for text mining negotiations with other publishers. This issue also stimulated changes in Elsevier’s thinking, leading the publisher to undertake an extensive, top to bottom review of its text mining policies in response to this and other inquiries from researchers and customers.
The presenters will give an overview of text mining and its research application, provide the ‘back story’ of conversations amongst themselves and within their respective organizations, and engage participants in discussion of how emerging scholarly and research trends may change the business of library licensing, and beyond that, the researcher/library/publisher dynamic.
Reading and libraries have gone together since time immemorial – but what happens when reading takes on radically different forms? The nature of reading – what we read, how we read, and the relationship between information and its delivery – is changing radically. New technologies are deconstructing and reconstructing our concept of what it means to read, thus transforming our expectations and engagement with reading. The fluid, dynamic act of scholarly reading today has many consequences for what we do. This session will explore the implications for libraries, especially trends and forms of reading, patron expectations, and service issues.
Resulting from the TRLN Beyond Print initiative, this pilot attempts to create a financially sustainable model for consortial acquisition e-books coupled with needed print copies, while moving the TRLN libraries and partner publishers to a decidedly electronic environment for books that will improve support for instruction and research. Working with a book vendor (YBP Library Services), TRLN and Oxford University Press hope to evolve a vending model for e-books that other consortia and their partner publishers would find useful.
Nothing is free – someone has to pay! Reader, author, advertiser, or some grantor/benefactor. Question is who, how much, and when.
The scholarly publishing business models are continuing to evolve. Each of them striving to maximize reach and readership, and, yes, revenues - enough to keep the publishing enterprise viable. High priests of the art get most of them to pay. There is also the matter of "quality" and, of course, conferring professional status and reward on the author(s).
This session will take a look at a number of scholarly journal publishing business models in the marketplace – the art and practice without the reverence. Panel of three publishers will talk about their respective models, leaving it to the audience to compare and contrast, and ask questions of the panel.
2012 Charleston Skit Players:
NOTE: "The Mighty Charleston Players Present Their Greatest Hits 2007-2012" The collected scripts from all 6 years of the Charleston Conference. 72 pages of raucous and ribald library humor destined for immortality in your Z682.5 section.
Do you remember skits such as "Waiting for the Dough" or "Got No Life? Get a Second Life!" Then get all six years in print, available from Busca, Inc., Amazon and Advanced Book Exchange for $10.00.
Please join Greg Tananbaum in conversation with two industry leaders as we discuss the nature of innovation. Peter Binfield (Co-Founder and Publisher, PeerJ ) and Timo Hannay (Managing Director, Digital Science) have both made their careers at the vanguard of scholarly communication. During this session, we will delve into what innovation in this industry really means, how we go about it, and what constraints we face. No PowerPoints, just a stimulating conversation and Q&A.
In 2009, The California State University Libraries had a problem. Obtaining journal articles via ILL wasn’t meeting their patron’s delivery expectations and all too often articles went unclaimed wasting time and money. Sound familiar? To solve this problem, the CSU Office of the Chancellor worked closely with Copyright Clearance Center to develop a cost-effective, expeditious article delivery service called "Get It Now" that’s putting a smile on the faces of both patrons and librarians. Today, Get It Now is used by over 130 academic institutions and is tightly integrated within the content search and ILL workflows via seamless integration with Ex Libris SFX, ILLiad, Odyssey, and other library applications. Millions of journal articles from over 30 leading publishers are now available within minutes, 24 x 7, at special academic rates. Come learn more about Get It Now, find out how it’s integrated with SFX, and hear directly from an ILL librarian how their institution is using and benefiting from it.
In January 2013, the NCSU Libraries will open a brand new library, the James B. Hunt Jr. Library. Approximately 1.4 million volumes will be transferred to the new library from existing campus locations for opening day, with the majority of those collections being housed in an automated retrieval system (bookBot) and not in open stacks. A collections move of this size requires strategic planning reinforced and guided by lots of data, assessment, and clean-up of records, items, and processes. This system-wide effort has given us unique and unprecedented opportunities to assess our collections, their scope, access, composition, and trends in growth and use.
This presentation will describe the collections move project at NCSU Libraries focusing on the data gathered and assessment tools and strategies employed. It will describe what we learned about our collections and how these techniques can be employed by other libraries regardless of whether your collection are on the move or not.
Many libraries have already invested in streaming video services. If you have—or if you’re making the decision now to bring video into your institution—engaging faculty is of key importance. How can you show your faculty ways to get the most out of your library’s video resources? When faculty embrace video, the result is increased usage and best value for your investment.
Eileen Lawrence will explain a variety of tools both live and in development, addressing integration with systems like Blackboard and LibGuides, embedding, training videos, acquisition flexibility, discoverability, and other ways to draw faculty to video.
deg farrelly will discuss the importance of discoverability, the role of the librarian, and will give examples of what librarians are currently doing and can do.
Carolyn Bain will show examples of creative ways instructors have used video to improve research and how they’ve integrated video into teaching for specific subject areas.
We hope you’ll leave the presentation with new ideas for promoting video, building awareness, and creating excitement among your faculty members.
One of the channels employed by academic librarians in learning about new opportunities or issues related to the utilization and management of information resources is through their participation in webinars offered by different organizations, including publishers. Although webinars are mainly utilized by librarians, students can also benefit from these free knowledge resources offered by experts in their respective disciplines. The notion that students can tune into a webinar from across the globe at any hour of the day is enticing. But webinars aren’t just for librarians and students—they are ideal for researchers and professionals, as well. Webinars are a great place for experts to confer on new techniques and technologies being employed in their industry. Most webinars are free to participants and, oftentimes, are offered as part of an ongoing series. In addition, they are archived so that registrants can view a recording of the event at a later time. Webinars are an effective, collaborative, knowledge-sharing resource for presenters and participants alike.
Technical reports have always posed problems for libraries and librarians. They are often bibliographically inconsistent, difficult to source, and published to varying standards of quality. In some fields, these reports are also large in number and central in importance. Additionally, established workflows for acquiring and preserving technical reports in distributed repositories have been undermined by the transition from print to digital. Overall, the "gray literature" challenges librarians face have increased.
This concurrent session will present three case studies of how academic libraries have found innovative ways to face the problems of technical reports and improve their production, dissemination, and preservation; thus reducing the duplication of research efforts and saving public funds. Transportation is one example of the disciplines where these described changes are taking place, and the opportunities for libraries to improve the technical report workflow in this field will be a particular focus of the session.
Attendees can expect to learn about the challenges of handling technical reports in the digital age, and the opportunities that exist for improving discoverability and dissemination in the networked environment. A particular focus will be on new roles for libraries and librarians, and how library publishing and data management services can offer new opportunities for partnerships with researchers. Plenty of time will be allotted for questions, discussion, and joint brainstorming.
Session will be chaired by David A. Sherer of Purdue University Libraries.
Western Libraries, an academic library with an FTE of 34,000, and Ingram Coutts, have worked together to implement an e-preferred Patron Driven Acquisition (PDA) program at Western Libraries. This implementation has required collaboration between Coutts and Western Libraries collection librarians to develop effective profiles. These profiles allow the PDA collection to be filtered according to subject and non-subject parameters.
There are several aspects of this project that make it unique. First, every e-book that is selected by a PDA-preferred profile will automatically be loaded into the catalogue for PDA. Patrons will trigger a purchase if the book is accessed twice. Second, duplication is avoided because our holdings are sent to Coutts on a weekly basis. Third, the PDA program has been implemented across all collections areas at the University. And fourth, if a title is offered in both print and electronic, our default selection is for the electronic.
The first objective of this paper is to describe the Western Libraries journey from PDA trials to a system wide e-preferred PDA program. The second objective of this paper is to present our assessment strategy and outcomes of this collaborative project with Coutts.
Attendees can expect to learn how Western Libraries:
• Partnered with Ingram Coutts to implement this large-scale e-preferred PDA program
• Is assessing the e-preferred PDA strategy
• Addressed challenges during implementation of the PDA program.
We would engage the audience by:
• Presenting interesting, well-prepared material,
• Providing both the Coutts and the Western Libraries perspectives,
• Listening and responding to questions and comments from the audience, and,
• Providing recommendations and best practices for others who are interested in implementing a PDA program at their library.
As technology rapidly develops, scholarly publications have become diverse in format and access methods. For example, scholarly publications can be purchased from vendors, or published as open access publications. Additionally, there are free resources available from portals and repositories such as HathiTrust and the Internet Archive. Although these advances in information technology and the abundance of available digital resources are welcomed by many, it also presents challenges for libraries’ cataloging workflows. To make these resources accessible to users, libraries have been trying to find the best ways to integrate the metadata for these resources into their systems, or to make them discoverable via their discovery services. However, since these resources are available from many different sources, identifying available resources and keeping track of newly available resources becomes a difficult task. In terms of cataloging, because each vendor and repository has its own way of publishing new resources, creating URLs, and updating and managing links, libraries need to set up a separate workflow that only work for each vendor or repository. The inconsistency of publishing practices often forces libraries to manually check and update links that have already been ingested into their cataloging systems, which ultimately affects the user experience in accessing resources. This session examines challenges in cataloging electronic resources, including digital scholarly publications, and suggests possible workflows to help enhance access to and manage these resources, both in libraries and vendors.
These short “pecha kucha-like” sessions will feature 5 PowerPoint presentations of 6 minutes and 40 seconds each. We will have approximately 10 minutes at the end of the session intended for Q&A for all 5 sessions. Come for a lively, rapid-fire group of talks.
1) Acquisitions Socialism
Victoria Koger, Eastern Kentucky University
Do you divide your monographs budget by academic department, use a formula, tweak amounts every year, and/or take journal use into consideration? Have you wondered why some departments never spend as much as they are allotted and some never have enough? We made the big leap from assigning amounts for every department and program to one big pot for all monographs. This session will share why, how and what we have learned in the past few months.
2) Oh the Possibilities! Repurposing a Citation Study
Andrea A. Wirth, Oregon State University
Three years ago a citation analysis of the graduate works from the Oregon State University (OSU) Water Resources Graduate Program (WRGP) was underway. At that time the authors the study were focused on the task at hand which was to review how well OSU’s journal collections were supporting the WRGP five years into the program. After successfully completing the original study, the authors repurposed the data for a water resources subject guide and used the overall findings to make new connections with the water community at OSU and beyond. This short presentation seeks to demonstrate how a local citation study can evolve to support a myriad of uses that build connections with patrons and improve library services.
3) Running a Contest to Encourage Timely Monograph Ordering
Carol Cramer, Wake Forest University
An age-old problem: Whatever deadline you set for placing monograph orders, you receive a big burst of orders at the last minute. Acquisitions staff beg for book orders one month and get flooded with them the next. Librarians at Wake Forest University tried to mitigate this problem by running a contest: have 65% of your target spent by an early deadline, and your fund wins a share of a cash prize. The presenter will discuss how the contest idea was an effective incentive for selectors and how it served to make Acquisitions work more steady.
4) The Changing Landscape of Course Content: Electronic Textbooks and Electronic Course Packs
Heidi Schroeder, Michigan State University Libraries
This fall, Michigan State University (MSU) is implementing electronic textbook (eText) and electronic course pack pilot projects. Faculty and over one thousand students in several pilot courses will be using either eTexts from two major publishers or faculty generated electronic course packs. All course content will be accessible through MSU’s course management system via the Courseload platform. Courseload offers searching, highlighting, note taking/annotations, sharing, printing, the ability to embed and add other electronic content, user statistics, and more.
This presentation will describe these pilots in detail and will provide attendees interested in eTexts and electronic course packs an overview of one university’s experiences from initial planning to implementation and assessment. The central role of the MSU Libraries as part of the planning and implementation team for both pilots will be discussed, as well as pilot goals, logistics, challenges and concerns, vendor interactions, training, technical support, and accessibility issues. Research plans and procedures as well as future considerations and possible plans will also be outlined.
5) Library Serials and Electronic Subscriptions Project
Jo Flander, St. Cloud State University
Recently, in our work area, we completed a project that involved setting up a spreadsheet that includes information on our subscriptions to journals, databases, and standing orders to be shared with faculty, librarians, and other staff to view. The goal is to share data on subscriptions across campus, and obtain feedback on what to renew/cancel. Among other categories, the spreadsheet includes information on prices for the resources, statistics on usage, the current format (print, online, print plus online), and value to accreditation programs. For this session, the presenter will discuss the spreadsheet and provide comments on the outcome.
The goal of many libraries, especially smaller ones, is not only to provide materials that meet the needs of their users but also to eliminate those that don’t. Careful selection is designed to make available materials that are useful to the community and that the community wants to use. Weeding removes those materials that are no longer used, are unattractive or damaged, or that contain inaccurate information. As currently taught, weeding is designed to provide a smaller number of excellent materials without the distraction of the dross. Patrons can more easily find the needles once the hay is removed. Part of this philosophy is based upon the physicality of print library materials and the fact that smaller libraries have limited space. Should the same principles then apply to digital resources? While digital resources have great potential to increase the amount of information available, should the library still attempt to assure that these resources are congruent with the mission of the library? Free resources such as Google Scholar and the proposed Digital Public Library of America potentially make available a broad array of texts. Should the smaller library link to these resources and encourage their use? Users in libraries with thousands of items will now have access to millions and will need to acquire the same skills as the users of large research libraries. These skills include sophisticated searching but more importantly the ability to evaluate information quality. While the physical items in the smaller library are vetted for their reliability, the users of these large databases will encounter, for example, medical and science books from decades ago. On the other hand, will those sophisticated enough to find these resources also have the skills to understand how to evaluate them? The audience members will be encouraged to add their views.
Serials, from a cataloging, search, and retrieval point of view, are currently described and accessed via metadata records. Each record is tied to the title of the journal, newspaper, or magazine. The record might cover a range of years for that publication under its current title, or it might cover the current iteration and previous titles. But in our libraries, to find a serial we look for the appropriate record, usually a MARC record. As we all know, the cataloging rules are changing and RDA will soon replace AACR2 as the content standard for creating MARC records or other library metadata for books and serials.
The Library of Congress has announced that as the cataloging rules are changing, so too will the bibliographic framework change. All signs are pointing toward a new framework built on RDF and linked data. How will the hierarchical model used in RDA operate in a linked data environment? Should future structures and displays use the traditional hierarchical approach, or should they take as a model the web-like structure taking shape for the Semantic Web?
The educational objective of this session is to review today’s MARC-based environment in which the serial record predominates, and compare that with what might be possible in a future world of linked data. The session will inspire conversation and reflection on a number of questions. What will a world of statement-based rather than record-based metadata look like? What will a new environment mean for library systems, workflows, and information dissemination? The presenters will facilitate a lively discussion about the future, with linked data at the center of the discussion. Attendees will gain insight from the presentation and their colleagues, and a deeper understanding of the issues, as well as new ideas for addressing the challenges they face in their own libraries.
The lifecycle of scholarly works from author to researcher is supported by many points of cross-sector collaboration across the academic publishing industry. This ‘value chain’ - made up of publishers, technical vendors, and librarians, among many others - is a vital factor in the research workflow. Recently, questions around open access and online self-publishing have called this value into question - often by those who are not aware of the intricate steps and global teamwork involved in bringing a completed manuscript to fruition and ensuring it is readily accessible by other scholars. The objective of this session is to explore the “value-added” contributions of publishers, vendors and librarians and ways to collaborate on lasting improvements to the discovery of research and scholarship.
This session aims to provide an overview of typical steps taken by members of the scholarly value chain to shepherd a research manuscript through its lifecycle, from dissemination to the point of access. By demonstrating this process, we aim to inspire conversation about opportunities for improvements, especially in our work to ensure that research is highly discoverable by global academics. We will begin with a published journal article and its pathway through the academic network to the eyes of a reader, highlighting the links in the chain along the way. We will then use an online voting tool for audience participation to vote on which links need to be stronger and where the opportunities are for improvement. The panel will be prepared to engage participants in conversations and inspire cooperative action to enhance scholars’ capacity to locate relevant content in the scholarly corpus.
Academic librarians devote their lives to research. Whether it’s providing scholars access to authoritative works or guiding new students through the uncharted territory of online databases and primary sources, librarians are an integral part of the research process. However lack of time and resources can often restrict librarians’ abilities to apply in-depth research methodologies to evaluate their own institutions.
The irony of this circumstance was not lost on the librarians at the American University of Paris, where innovation and collaboration are strong tenets of the institution’s culture. AUP librarians chose to build on their partnerships both internally and externally with faculty and vendors to transform their challenges into a growing study about undergraduate student research behaviors. By administering online surveys to students, and following-up with in-person interviews, librarians were able to collect qualitative data about students, their research behaviors, and their opinions about the library’s resources.
The session will provide an overview of results about students and their use of Literati, as well as highlighting what worked well during the collaborative research process between AUP librarians and Credo Reference. AUP librarians and Credo Reference as partners will discuss the experience of becoming strategic partners, tools for successful collaboration, and lessons learned.
The discussion will be jump-started with an interactive exercise that explores issues specific to attendees. Collaborative solutions to the most burdensome hardships will be considered, and audience members will be asked to share through the facilitation of questions and instant-feedback polls.
Including perpetual access in an electronic resource agreement is only the beginning. Many issues stand in the way of seamless ongoing access and challenge traditional definitions of “perpetual.” Librarians and vendors often fail to properly track the content to which an institution is entitled after a subscription has lapsed. New eBook editions complicate access to previous editions. Multimedia resources may rely on quickly outdated software, so that they become unusable even if the content still has value.
The presenter will discuss these challenges facing perpetual access to electronic journals, books, and multimedia resources, as well as strategies for working through them. This talk challenges the notion that there is a simple dichotomy between leased and owned materials.
Licensing has been a predominate means of governing the transfer of electronic journal content between publishers and libraries since the early 1990s. In this presentation, Eschenfelder will provide an overview of what has and has not changed in the last 20 years of e-journal licensing practice. As part of this history, she will describe what model license recommended terms have been widely adopted and which have not since the early 2000's with specific reference to scholarly sharing, interlibrary loan, electronic reserves and perpetual access. More broadly, she will also discuss why alternative means of governing transactions between libraries and publishers (e.g., SERU) not replaced licensing given their potential to reduce transaction costs.
Provosts and Librarians are naturally allies, but they live in different worlds and sometimes do not understand each other fully. This panel, chaired by one provost and featuring three others, will set out some of the main things Provosts are thinking about today that affect libraries and open the floor for discussion of how to advance common interests. Topics will include some mix of innovation in teaching and learning, support for research, funding challenges for different sectors of higher ed, and the flurry of interest in online learning.
The occasion of the 75th anniversary of the Association of American University Presses, finds university presses at a moment of scrutiny as well as exploration. Two press directors, Doug Armato of the University of Minnesota Press and Alison Mudditt of the University of California Press, will speak about how university presses are meeting today’s challenges and positioning their organizations for increased service and relevance in the digital age.
For much of their history, university presses have been synonymous with scholarly communication. But in today’s highly diverse and increasingly decentered media ecology, presses no longer define the border of scholarly communication even as they remain very much at its center as publishers. In this transitional epoch, presses increasingly straddle a traditional scholarly communications service role and a more market driven but still resolutely scholarly identity as publishers. This widening divergence between scholarly communications and scholarly publishing is at the crux of the sometimes fraught relations of academic libraries and university presses, and Doug Armato will look at the forces in play that could help to resolve that tension even as presses adapt their mission to the far more dynamic, digitally interlinked, and innovative scholarly environment that still remains in its infancy.
Changes in scholarly communication have impacted university presses in just the same way as it has libraries: declining institutional support has been matched by growth challenges, the dominance of commercial publishers in the profitable areas of scholarly publishing, and the growing agenda-setting power of large technology organizations. University presses have been challenged to reiterate their own value while themselves undergoing a quiet transformation, redefining their missions, how they serve the scholarly community while becoming more self-sustaining, and how they can leverage their strengths. As notions of peer review and quality metrics shift, as scholars across disciplines seek greater control of their intellectual property and as the output of scholarly research becomes part of a more dynamic, digital space, Alison Mudditt will explore how university presses are in a unique position to provide solutions and make complex information accessible, promoting access to and engagement with this knowledge among scholars, students and public audiences.
Leila Salisbury will guide the conversation and seek input from the audience.
Under the Digital Hubs Pilot Project, launched in late September 2012, the DPLA will undertake the first effort to establish a national network out of the over 40 state or regional digital collaboratives, numerous large content repositories, and other promising initiatives currently in operation throughout the US, bringing together myriad digitized content from across the country into a single access point for end users. The approach is to work with 5-7 states or regions (Service Hubs) and a similar number of large content providers (Content Hubs) to aggregate content on a pilot basis. To learn more about this exciting project, join DPLA Director for Content, Emily Gore, for this session. The DPLA Hubs Pilot Project is funded by NEH, IMLS and the Knight Foundation.
Note: Overflow seating is available for all plenary sessions in the Francis Marion Colonial and Gold Ballrooms.
This year in a hosted, but “no holds barred” session, Lively Lunch participants will be invited to hear about and discuss point of care tools in the health information setting. The session will begin with greetings and a short introduction by Nicole Gallo, representing the host sponsors of this lunch, followed by a short annual update on various health sciences scholarly publishing developments by Ramune Kubilius. Then, Susan Klimley will provide a survey of the point of care tools landscape: What are the various types of tools and how do some become more dominant than others? She will discuss marketing techniques, collection, as well as licensing implications that may include or exclude libraries and librarians. Moderator Deborah Blecic will add some discussion points, such as challenges and opportunities that may arise when an integrated team seeks to acquire and provide clinical information tool access. Can an optimal win-win scenario emerge when there are so many parties with differing interests and perspectives? Session participants will be invited to share their experiences and expertise.
Register online at http://healthscienceslivelylunch.eventbrite.com/.
The session is an exploration of library operational adaptations to the changing technologies of information distribution and usage. The librarians will present glimpses of the changes occurring in their library operations as they transition to services without print. The cadence of change particularly with respect to e-books continues to accelerate. The moderator will summarize some of the technology changes of the last year and a panel of librarians will explore, through the evidence of their changing library operations, a range of topics including: trends in e-book ‘acquisition’ and usage; developments in open access publishing; changes in consortia; and the role of librarians in instruction and evolving peer review and publication processes. After initial presentations, the panel and moderator will encourage questions, comments, and discussion with attendees.
Libraries are beginning to "right size" their legacy print collections and rely increasingly on shared collections. Most have at least rudimentary guidelines for weeding and transfer to storage. But the "dirty little secret" is that very few libraries have an overarching strategy and coherent plan that articulate exactly how the collections will be managed, how they will engage their communities in this process, and how it will ultimately benefit those for whom we steward the collections. This emphasis on the short-term tactical and not the long term strategic dimensions of collection management, and concomitant the tendency to keep the overall plan, to the extent it exists, a secret from faculty and students, eventually gets many libraries in trouble.
Join us on a mission to help libraries develop formal written collection management plans that explain how, what, when, where, and why they are managing their legacy collections and why it will benefit users. Such plans are not only procedural and policy, but political in purpose. Bring your own bits and pieces of a plan, along with your questions, stories, worries and ideas to discuss with a panel of collection managers who are in various stages of preparing coherent collection management plans for a university library, a college library, and a consortium of 18 college libraries. You will leave this session with strategies for responsibly performing your stewardship role, to communicate what you are doing, and to situate your local collection management efforts in the context of regional and national shared print programs.
This Lively Lunch will be delivered as a panel presentation by librarians who have employed Ebsco’s Discovery System (EDS) in their academic libraries. The panelists will address several important aspects of launching a discovery system such as Implementation, Information Literacy, and Assessment, Usability and Customization. The implementation component will include technical aspects, business requirements, launch preparation, and implementation success. The information literacy component will include how academic reference services and library instruction has been transformed because of EDS. Assessment, Usability and Customization will focus on customizing the search box, modifying the display of custom links, operability of link resolvers, and assessing EDS using statistics and usability testing.
Michael Gorrell from EBSCO will be present to answer questions and a Q & A time is scheduled at the end of each session for audience members to ask questions, comment and share experiences.
The current model of academic e-book distribution, either via aggregators or directly from publishers is fraught with inherent inefficiencies and pitfalls. Specifically, aggregators, by adapting titles to their unique platform requirements, are delaying the digital release of titles. Publishers, by promulgating a multitude of proprietary platforms or insisting upon bundled purchases, create problems of discovery and access as well as budgetary dilemmas. In both instances, there is also the issue of true ownership of the material bought. Might the solution to these problems be the creation of a new method of e-book distribution mirroring traditional book vending? That is, might traditional booksellers and publishers create a system to supply e-books in a standardized format (PDF?) which would then be housed either on local college/library servers or in cloud servers controlled by the library?
A panel consisting of two librarians, a traditional book wholesaler, a publisher, and an e-book aggregator will tackle the idea.
In the traditional workflow for delivering electronic resources to patrons, acquisitions have been the bridge between collection development and cataloging. However, new Patron Driven Acquisitions (PDA) purchasing models have reordered workflows and reemphasized communications. The sequence of activities differs since e-book discovery precedes purchasing activities. Workflow complexities are further exacerbated in a consortia environment. The University of Colorado (CU) system collaborated to implement a consortia PDA pilot with Coutts on the MyiLibrary platform in December 2011. This presentation provides an overview of the pilot program and describes the workflow used for shared selection, cataloging, purchasing, and assessment of e-books among five separate Libraries. The presenters provide details on the most salient issues encountered at each phase of the process, such as: selecting pilot subject areas; developing a consortium profile; establishing best-practices for MARC record editing and loading; troubleshooting duplicated e-book titles at individual libraries; resolving invoicing logistics; and designing assessment criteria. Attendees will gain increased understanding of potential issues and possible strategies for implementing a PDA program at their own institutions.
About 650 million or roughly put 10% of the world’s population live with some form of disability or the other (Source: http://www.disabled-world.com/disability/statistics/). Libraries play a very important role in the life-long learning of individuals and research shows that a significant number of people still go to the libraries, inclusive of the disabled. One study released in July 2012 talks about 56% respondents who went to the library in the last year, at least once. (Source: http://libraries.pewinternet.org/2012/06/22/part-4-how-people-used-the-library-in-the-past-year/ ). Given the diversity of people that use libraries and library related products, especially with evolving technology, companies that feed libraries with content and create library products, need to ensure they are accessible to one and all. Several standards such as Section 508, WCAG 1.0 and 2.0 lay down guidelines to follow to promote web accessibility. Besides library product companies, librarians and library users can also do their bit in enhancing accessibility in library products and content.
This panel discussion on “Enhancing User Accessibility in Library Products” has been structured with a diverse representation of product and service companies that are in the library, publishing and educational domains, with people who have a strong business and technology background. The panel will facilitate a lively interactive lunch discussion around:
1. Why is accessibility of significance to the library market?
2. What are the standard guidelines in building accessibility in library products?
3. What roles do product companies, librarians and users play in promoting accessibility?
4. What practices and implementation techniques can be adopted over and above the standard guidelines in building a truly accessible product?
5. A case study brought to the table to highlight the points discussed
Users have the Amazon/Apple advertised perception of e-books: easy to use, easy to download, access anywhere. Our students and faculty bring this perception into our libraries, but the academic e-book reality is different: tethered models, download limits, non-intuitive interfaces, access limitations.
This session will provide insights into our users’ experiences with e-books. Hear a panel of students and faculty discuss their perceptions and experiences using e-books from their academic libraries: how they discover library e-books, how they use (or want to use) e-books, if they encourage the library to purchase e-books, if given the option of paper or e-book - under what circumstances is one format preferred over another, what they like most about using e-books, what they wish were better and what changes they would recommend A moderator will encourage audience participation and time will be allotted for questions of the panel.
The question is no longer whether undergraduate libraries are expected to provide eBooks for students, but how best to manage these collections without the luxury of the resources and staff of larger libraries. From sorting through all the different models available to scaling traditional acquisition processes for large digital collections, how can a library avoid becoming overwhelmed by eBooks?
Panelists Mary Barbosa-Jerez of St. Olaf College, Cathy Goodwin of Coastal Carolina University, and Roberta Schwartz of Bowdoin College will share their experiences and success with eBooks in their libraries.
Living within the library materials budget today and leveraging resources is not easy. As competition for new products grows, budgets shrink, and costs soar. Publishers have expenses to cover to create a product or release it in new formats, market, distribute and license it. Increasingly, the margins on sales are slim and everyone wants a deal. Libraries are building collections by balancing need with value.
Success in doing so is dependent on good customer relationships between libraries and publisher/providers. As library staff members become increasingly savvy about business details, following best practices, and publishers seek competitive returns on investment, negotiations can become lengthy and complex. Major considerations in any transaction are price, licensing terms, and how much latitude there is for compromise when deals are made by consortia with complex factors such as when third-party providers are involved. Each party ultimately wants to pay or receive a fair price and to cultivate good business relationships.
This session will focus on how to achieve that without promising more than will be delivered. The panel of librarians and publishers/providers explore how both sides of a transaction initiate, cultivate, foster and maintain professional and business relationships through compromise and negotiation with each other for the terms of the individual sale and for the future.
As the focus for librarians is increasingly shifting to ROI for their various resources, many have found a potential ally in social media. This session will provide practical examples of institutions around the country and “tricks” they use to increase awareness of their e-books and databases among students, by leveraging the benefits offered by Facebook, Twitter, blogging, the library homepage and yes, cookie days too. At the same time, vendors and publishers are constantly reaching out to potential end-users through social media and sometimes helping librarians increase their own ROI in the process.
This session will also address how social media statistics can be tracked and lead to more usage for the highlighted resources or simply by staying in touch with a large number of end-users. Panelists will include a mix of librarians and vendors who will offer suggestions on best practices they have implemented within their department. The panelists will also address how both librarians’ and publishers’ efforts could at times be combined in order for their creative messaging to really impact ROI for their e-books, for example. This will be an interactive session with short formal presentations from each panelist, followed by a conversation based on questions from the moderator and the audience, who will be encouraged to comment and share their experience throughout the session.
In the past few years PDA (Patron-Driven Acquisitions) has moved from experimental to a mainstream strategy for accessing e-books. As PDA has matured we are less likely to ask "Should we offer PDA" and more likely to ask "How should we offer PDA". This Lively Lunch is facilitated by representatives from three very diverse academic libraries that are offering PDA in widely varying ways, and who are realizing that the "A" in "PDA" could stand for "Access" instead of "Acquisitions".
At McMaster University we have used mediated short term loans and purchases from EBL since 2007, and have participated in a consortial PDA pilot with Ebrary. We're currently modeling the effects of purchase triggers as we contemplate a move to unmediated access.
At Western University we have been experimenting with PDA since 2007. Applying the lessons learned after completing pilot projects with EBL, Ingram Coutts, and with our provincial consortium we were able to successfully incorporate PDA into our regular acquisitions processes.
At Providence College, we decided "play it safe", and not acquire ANY e-books simply based on patrons' requests. Instead, we chose what was then a unique offering from EBL - the ability to provide access as short-term loans instead of purchases. While the program started out as an experiment, we've grown very fond of it, as it inexpensively bridges gaps in Collection Development and ILL.
The presenters will share PDA experiences at their institution, provide some insights into trends, and offer attendees the opportunity to tell about their own adventures in PDA. Come prepared for a lively discussion on:
How can you transform your library beyond the confines of the traditional library role into a strategic partner within your institution? Our panelists will share ideas for thinking differently and taking risks to increase collaboration and extend your value throughout your community.
Attendees will walk away inspired by the 'big ideas' and with very real ideas they can put into action when they return to their own institution.
In early 2010, Technical Services at the University of Nevada, Reno (UNR) Libraries established a Technical Services transformation plan with three strategic directions for a five-year period: 1) strive to build seamless information access services around user workflow; 2) respond to new technologies and user habits to develop new services; and 3) strive to achieve optimal operational efficiency through outsourcing, automation, and streamlining. Ever since then, major projects have been initiated and worked on to move in these directions. However, continuous staff loss later presented huge obstacles to our ambitious endeavors. To forge forwards, we deployed a number of management strategies to bring the division through a very difficult time and laid a strong foundation for the future. Our strategies include a major re-organization through joining forces of technical services and collection development, adopting a co-management model for the division, creating a new Knowledge Access & Discovery Librarian position and forming an (Access) Discovery and Design department from existing staff, and empowering support staff through professional development and other activities. This poster will present our transformation plan and key projects, with a focus on the management strategies we took to move in these directions in the face of drastic staff reduction. Lessons learned will be shared. Attendees will be invited to share their own experiences of doing better with less.
Presented by Jane Nichols
Collection Development Librarian for Social Sciences & Humanities, Oregon State University
Co-Authored by Evviva Weinraub
Director, Emerging Technologies and Services, Oregon State University Libraries.
Books and journal articles are the most familiar forms of disseminating scholarly research, however, the move from "ink-on-paper" to a digital format presents small presses with difficulties. Ebooks, eReaders and digital publishing demand that presses transform their publishing model and rethink their business practices. Challenges are wide ranging and numerous; inadequate resources hinder press staff ability to develop the necessary skills to create eBooks while lack of experience with eReading technology limits staff knowledge. With the barrier of device ownership removed, do publishing staff feel better prepared to create new services, develop their skills, and transform their practices?
Librarians at Oregon State University Libraries & Press recognized that our press staff lacked personal experience with eReading technology. We secured funding to distribute four different types of eReaders to the Press staff as part of a larger year-long study of eReader adoption and use. In this poster session we will explore some of the study’s findings and discuss how small presses face challenges as they move into digital publishing. We’ll also look at some of the emotional and intellectual factors influencing adoption or rejection of eReader technology by the Press staff; how their experience has changed their business and their thoughts on the future of the book.
Gathering, comparing and analyzing usage data for a large collection of electronic resources is a time consuming and arduous process. In the past, limited resources necessitated that Georgia State University Library employ an electronic resources usage analysis strategy that was primarily point-of-need. In an effort to transition to a more systematic and proactive approach, the library acquired EBSCONET® Usage Consolidation in early 2012. Usage Consolidation allows GSU library to store, compile and report on our COUNTER compliant usage data within a single system. This session will provide an overview of GSU’s implementation process, highlight some of the unexpected challenges that occurred along the way, and explore the benefits of adopting the Usage Consolidation system. Attendees will also learn some common problems that occur in vendor supplied data as well as tips for wrangling deviant COUNTER reports into compliance. Audience members will be invited to share their own experiences of working with usage statistics management systems.
Moving towards Shibboleth authentication has been a slow process for Canadian academic libraries. This poster session is intended to present an overview of the current status of Shibboleth implementation from a Canadian academic library’s perspective. The author will begin with needs analysis for Shibboleth authentication for a Canadian academic library, then proceed to explore the issues and challenges surrounding Shibboleth implementation, and finally discuss the key roles of the stakeholders as well as potential collaborations among them.
Attendees may expect to gain a better understanding of Shibboleth authentication from our experience. The author hopes to collect feedback and learn the best practices by communicating with the attendees.
Patron problem reports and access issues are obstacles that every Library is confronted with, large or small, public, academic, or special. But what turns these obstacles into opportunities? And how can, and should, customer feedback and complaints be used to improve local library processes and services? This talk will investigate ways in which the feedback provided through user problem reports can be used to improve local processes, and how one can begin to reframe this oft-overlooked library service as a vast and often untapped resource for improving library services overall. Our patrons are talking to us...are we listening?
On June 28, 2012 the University of South Florida (USF) Library in partnership with the other libraries of the state university system transitioned to a shared catalog or Shared Bib Production Environment (SBPROD). This environment was created by taking existing bibliographic records from the individual library (Aleph) catalog environments and merging them to create an updated integrated (Aleph) library catalog environment. In responding to the new shared catalog environment, a team of acquisitions, electronic resource, and cataloging librarians as well as staff members at the USF Library coordinated efforts to review, plan and implement new workflow procedures. The new workflow procedures were designed to accommodate a growing emphasis on acquiring electronic books as directed by collection management policy decisions with an expanding purchase on demand program. The principal objectives the library team worked to find solutions for included:
This poster session will benefit both new and veteran technical services librarians and staff who possess responsibilities in planning for and in the implementation of workflows in support of electronic resources acquisitions and purchase on demand programs during times of significant organizational and technological change.
E-content has given researchers an increased level of convenience and an unprecedented level of access to knowledge through scholarly articles, but what effect has this had on how researchers seek information?
Do they provide good monetary value to higher education libraries and what are the wider benefits for universities and research institutions? Based on a CIBER report, there is a clear correlation between levels of use of e-content in multidisciplinary collections and research outcomes. More usage of interdisciplinary collections are linked to the number of papers published, as well as the number of PhD awards and income from research grants and contracts. This link is independent of institution size. It is true that we can no longer think of the different disciplines in their own silos, not interacting with each other. For this reason, acquiring e-content interdisciplinary collections makes perfect sense. It is no longer just a question of how much usage title X, Y or Z is having in a given year, but what impact those titles are having on our faculty and research communities. Budget crisis is not a new thing in academic libraries.
So the question is: Are you satisfied with the overall price for your package, and is the unit cost per article where you want it to be?
We should not forget that in the print world along with the pick and choose model, libraries do not hold much of the negotiating power. While also reminding ourselves that there is a completely different game plan when it comes to the purchase of an online database.
After a new position for an Electronic Resources Librarian was created and filled at DePaul University, the Serials & Acquisition Librarian and the new Electronic Resources Librarian set up weekly meetings to work together to visually map out key processes. After some false starts, we found success with mapping out these processes using Visio and began tackling some of the less well defined of our processes. Creating visualizations of our workflows helped us to identify potential bottlenecks and to rethink our procedures, and this process also revealed areas of ambiguity in our current operations that we could address and eliminate.
Our poster will cover how we chose which processes to prioritize for mapping out, what problems we encountered when trying to visualize our workflows and how this work has concretely benefited our daily work. This should be useful to any librarian who wants to revisit, or more concretely document, their current workflows and procedures, and will be particularly helpful for those librarian who work in, or with, Electronics Resources and Acquisitions units.
If loading record files is consuming more and more of your Library’s time and effort, learn from our experience in automating record loading at the University of Tennessee. Like most libraries, the University of Tennessee has loaded files of order and bib records into our ILS for years. In 2012 we automated this process by writing loaders that look for these record files and load them into our Ex Libris Aleph ILS without staff intervention. We began the project with Yankee Book Peddler, one of our major vendors, and the result has been positive and significant – with a few bumps in implementation. This presentation will cover the process from three perspectives – systems, vendor, and tech services. From a systems librarian, hear about writing the loaders - the decisions we made and factors we considered. From a vendor, see how vendors can support this kind of project and learn a few tips to make the process easier. From a tech services librarian, learn how Tech Services staff worked to implement the process, check the results, and revise our workflows. We’ll share the problems we encountered, and the changes that we - systems, vendor, tech services – made together to get the project on track.
Professors want their students to develop habits of mind that empower them to cross the gap that separates opportunistic searchers from thoughtful, purposive researchers. The marketing of discovery systems (e.g., Proquest/Serials Solutions’ Summon, EBSCO Discovery Service, etc.) to academic libraries suggests that even neophytes will be able to easily maximize their research skills using these tools. These multifaceted search tools certainly do provide rich and accessible initial search results. But observation shows great disparities between search results that students submit as satisfactory and relevant and what their professors want them to select. Perhaps, pedagogically speaking, discovery systems are too rich, too multifaceted, and too beguiling for many students’ own good as they are guided through the transition from searcher to researcher.
Focusing on the question of how students understand and apply the idea of relevance among articles identified by Summon, this presentation updates and adds considerable data to preliminary findings we presented at last year’s Charleston Conference. Whether examining use by undergraduates in introductory courses or graduate students enrolled in an advanced research methods curriculum, our ongoing research finds strikingly similar research-skills deficits in students’ use of Summon to discover and select related journal articles. Spanning several academic terms, our qualitative and quantitative results reveal: (1) that students’ perceptions of relations among articles are often cued by discovery systems more than by the actual content of articles, and (2) this deficit requires professors to adapt instruction (including assignments) to compensate.
Our findings raise troubling questions for libraries and vendors about library technologies’ working at cross purposes with the goals and practices of faculty as teachers. On a more pragmatic level, they raise questions of how better to identify, assess, and communicate the fitness for purpose of discovery systems to different stakeholders (e.g., students, faculty, librarians), who have multiple roles.
When multiple formats of the same book are available, to what extent does use of one format impact use of the other? Are there similar patterns of use that might predict preferences for a particular format? This study analyzes three years worth of use data for a large e-book collection in comparison with circulation data for the same set of titles. Using COUNTER data, more nuanced publisher-supplied data, and ILS circulation statistics, we examine usage from multiple angles to show both overlap and degree of usage. In addition to presenting detailed use data, we will discuss the methodology used to gather and compare these large data sets. This study will help determine whether there are similarities in use level for the different formats, helping us learn more about user preferences, and helping us build better collections.
Want to know how to continue to grow collections and access to journals, ebooks and database content with little to no additional funding? The participants of this session will see how Murray State University Libraries have been able to continue to grow access to content despite unfavorable annual budget allocations.
Some topics that will be discussed are:
• Strategies to increase onetime funding
• Working within the financial system of your institution to make money go further or carry over from year to year
• Budget Strategies
• Vendor Negotiation
• Access Only Options
• Patron Driven Acquisition
• Pay-per-view/Transactional Access
Unlike scholarly journals, eBooks have a more unpredictable audience and revenue. They also come in a greater variety of sizes and flavors. A librarian (Anne McKee, GWLA) will set the stage and 3 publishers of different sizes and shapes (new pub – Business Expert Press, STM pub – Springer, University Press – Duke) will describe what makes it’s easy and what makes it hard to sell to academic libraries.
What does multimedia scholarly publishing in the humanities look like in 2012? Software platforms, devices, and publications have advanced since our panel in 2010, when we introduced some cutting-edge multimedia e-books (“Enhanced E-Books: What Are They & What Will They Mean for Libraries?”). We will examine some new enhanced e-books with oral-history excerpts that talk and annotations that link to outside archives and data sets--and we will ask some sharp questions about how libraries are going to handle these types of publications. Next, we will look at how some libraries are stepping in to fulfill the needs of digital humanities scholars whose work does not fit the confines of the traditional book or journal. Examples are interactive maps and augmented-reality applications. What does such role-bending mean for libraries and the future of scholarly publishing; can libraries and publishers be partners in the publishing of multimedia digital humanities scholarship?
Changing methods of instructional delivery and online instruction are altering how video is used and delivered in the academy. Increasingly faculty and students expect videos to be available in streaming format. While only 1/3 of all academic libraries currently provide streaming video services (Primary Research Group, 2010) faculty anticipate using more video and cannot find quality/appropriate material for their instruction. In seeking the content they need, faculty often bypass the library, using what they can find, where they can find it, (Kaufman and Mohan, 2009) with YouTube often the destination of choice.
There is considerable disagreement within academic and library spheres as to how videos can be made available through streaming. Some argue that digitizing and streaming requires permission/licensing, and payment for streaming rights; others argue that digitizing and streaming fall within Fair Use. Regardless of the opposing viewpoints, the process of providing streaming video is labor intensive, and time consuming. But providing access to streaming video needn’t always require prolonged licensing negotiations, expenditure of precious materials budgets, or large investment in personnel time and effort.
Many websites besides YouTube deliver quality content appropriate for use in instruction. Hundreds, perhaps thousands, of videos are readily available on open access websites.
Libraries can provide access to videos available on these sites with a minimum of effort. Proactively providing links to these sites, descriptions of their content, and promoting them to faculty, students and other library users can help address the growing demand for streaming video with a minimal investment in time and effort, and no investment in collection/acquisition funds.
In this session the presenter, an acknowledged leader in academic streaming video, will displays and describes (including scope, organization and limitations) a wide variety of websites that provide legal access to streaming video. Time permitting, low-cost pay-per-view sites will also be covered.
Over the past two years, Boston College has engaged in a number of e-book programs, some based on staff selection and others using patron-driven selection models. This session will report on a recent assessment done by the e-book task force at Boston College and will include comparisons of usage across staff and patron selected individual titles and packages. The question of “what data is meaningful and useful” will be discussed as will ways in which Boston College has worked to streamline internal workflows to maximize access to and delivery of e-book content. Susan Stearns from Ex Libris will close with an update on ways in which cloud-based community services can further streamline the work of individual libraries and provide more useful analytics for evaluation.
The acquisition of international materials in university libraries presents unique challenges and opportunities. Our presentation will focus on two aspects, development of Western European approval plans and the selection, acquisitions and processing of Middle Eastern Materials. In light of library-wide reorganizations at both University of North Carolina at Chapel Hill (UNC) and the University of California at Los Angeles (UCLA), over time, these plans evolved to reflect collecting needs under a new organizational structure from both the subject/area specialist point of view as well as the acquisitions/processing staff perspective. We will present issues related to the selection-to-shelf life cycle with examples from the UNC and UCLA collections based on our experiences and workflows. Discussion of alternative experiences and processes from other institutions are welcome.
Last year the NCSU Libraries and the UNC Libraries took part in the ARL/DLF E-Science Institute to frame a strategic agenda for supporting research data management and its broader e-science needs at our universities. We conducted an environmental scan, interviewed key researchers and administrators, and participated in capstone meetings with peer institutions. Our two institutions represent two strategies with varying degrees of divergence and convergence. At the NCSU Libraries, with no repository explicitly designed for research data, we are focusing on developing a portfolio of services and partnerships to create a “campus collaborative” of experts, tools, and training to support research data. With limited or unbalanced domain expertise, we are rethinking how subject specialists can be deployed to serve diverse research needs. At the UNC Libraries, we have an institutional repository, but recognize that it cannot serve all data management needs across campus. We, too, are developing a cooperative network of campus partners to guide researchers to various campus services at their point of need. The Carolina Digital Repository, UNC’s institutional repository, is one option among these services as is helping researchers identify disciplinary repositories where appropriate. Both institutions are particularly interested in exploring the long term possibilities of creating cultural shifts in research data stewardship by educating graduate students and early career researchers, and the ways in which regional library consortia can partner in data management support in the same way we’ve partnered on other issues. Reflecting on these two institutions’ goals, we will discuss the opportunities and challenges centered on supporting data-driven research. We’ll share our plans for next steps and invite discussion on how to respond to those opportunities and challenges in practical, achievable, sustainable, and repurposable ways with limited human, technological, and financial resources. Join us for a presentation and facilitated discussion.
This session will provide an overview of the different altmetrics data providers and applications available for use by librarians and publishers. I will give a brief overview of altmetrics and how these metrics are being used for measuring scholarly communication. Then I will present an analysis of the different altmetrics providers and how they can be used to add metrics to your platform. I will also review Open Source applications that can be used to aggregate altmetrics and the platforms required to run these applications in your own architecture.
This talk will explore some of the quirky philosophical issues surrounding the nature of the scholarly record and current challenges in academic libraries. The discussion arises from a 2011 Chronicle of Higher Education feature on a widely influential 1979 article entitled “Prospect Theory: An Analysis of Decision Making Under Risk,” which proposed a new model for how people assess risk and weigh decision factors. The theory has been applied to dozens of disciplines and cited thousands of times, and it has applications in academic collection development as well as everywhere else. It addressed the limitations of Utility Theory, which grew out of Pascal’s Wager (i.e., it’s safer to bet on the existence of God) but didn’t adequately explain how people--gamblers and insurance buyers, for instance--actually weigh risks and make decisions. Theory sounds dull, but presented in lay terms, some of it’s actually pretty entertaining. The pace of change and new demands facing libraries offer the opportunity to ask new questions about the nature of the scholarly record. Increasing ubiquity and transience of information, along with rapidly shifting notions of authorship and ownership, offer some interesting angles on how we might re-envision the role of academic library collections in scholarly communication as a whole.
E-science is a research methodology combining data collection, storage and networking on a massive scale. By its very nature, e-Science presents new and diverse opportunities in librarianship. While various academic institutions Cornell, Georgia Tech, and the University of Massachusetts are already engaged in well-established projects at their libraries, e-Science is still relatively new to many others. To explain e-Science and its implications for medical librarians within the Texas Medical Center, The Texas Medical Center (TMC) Library hosted an event on February 13, 2012, called Understanding E-Science: A Symposium for Medical Librarians.
Funded in part by the National Network of Libraries of Medicine--South Central Region (NN/LM-SCR), this symposium’s core was a panel of scientists and librarians serving various roles in e-Science research. These experts described their work to identify concrete opportunities and challenges for libraries hoping to take on similar roles. Designed with an emphasis on medical librarians, the symposium provided an educational and collaborative opportunity for librarians of all specialties.
Within this article, the authors share their experiences in planning and hosting an e-Science event and the catalyst it provided for The TMC Library’s on-going involvement in e-Science research and collaborations.
The presenters will discuss the results of a two-year study, funded by Google, that examined undergraduate students' on-line research behaviors. The focus of the project was to examine search techniques that students ARE actually using--not what they tell us they are using. The investigators, as far as they know, were the first to use an unobtrusive web-based tracking tool, OpenHallway, which captures audio and video, in order to record students’ thought processes and on-line research strategies. Students were asked to do research on their own. The lack of the presence of a librarian and the unobtrusiveness of OpenHallway allowed the students to open up in a way they would not have in a controlled environment. Initial analysis has indicated that many of the students’ search patterns fall into one or more of five specific categories, which we will discuss as we demonstrate examples. The demonstration will challenge the audience's perception of how students actually do research.
We will include the audience in rigorous discussion and analysis of the presented evidence. We will ask attendees to provide examples of their own experiences with student research behaviors, discuss them, and compare ways to help students better understand the art and complexities of on-line research.
The objective of the session will be to encourage the audience to re-evaluate library instruction and web design. The audience will:
• learn how to identify specific kinds of on-line research behaviors
• look more critically at library web-page design
• incorporate existing student research patterns into current library instruction.
Mobile hand-held devices are ubiquitous in today's society, but are they being used to read the scientific literature? In a rigorous study of 690 journals hosted on HIghWire's platform that were optimized for mobile devices, we report on the similarities and differences in article download and usage patterns between mobile devices and desktop/laptop computers Bill Matthews, Director of Business Development, HighWire | Stanford University will speak to the many ways in which this data can be regarded, followed by opening up the conversation to a discussion with audience members about how they are finding increased usage of mobile impacting their world.
The study and survey instrument developed by the presenters examines the perceptions and preferences of users and library staff in the information commons (IC) environment. The presenters developed two survey instruments, one for library users and one for library staff, to measure responses of the same or similar questions asked of IC users and staff at five academic university libraries throughout the United States. Focusing on the University of Florida results gathered from user and staff responses, the presenters provide charts and grafts to delineate the divide or lack of understanding existing between library service providers and their customers across the five institutions that participated in the study. The presenters will involve the audience through discussion about actions that librarians can take to partner with the user in developing services that realistically address customer needs. Finally the presenters show how survey results are influencing innovation and implementation of user driven services within these libraries.
It’s not unusual for content providers to move platforms; technological opportunities are improving all the time and as publishers strive to be competitive and relevant, sometimes a new technology partner is the best choice. Despite the relatively frequent occurrence, platform changes still pose challenges for both publishers and subscribing libraries, as well as everyone in between such as link resolvers and agents.
This session will look at migration issues from a new perspective: not what the challenges are but why exactly they are challenging. Questions such as why Permanent URLs are so hard to achieve, and why Alerts often can't be copied over, will finally be explained. From the library viewpoint questions such as why they need to create custom URLs will be answered, together with a case study of how one library handled the recent event of several publishers moving platforms all at once.
Both publishers and librarians will come away with a clear understanding of why technological challenges arise that risk loss of access for users, and using the recent SPIE Digital Library move Silverchair as an example, lessons will be shared that help every player involved understand and mitigate the issues involved and avoid any break in service for users.
As a result of receiving an unexpected $410,000 for replacement materials, Phoenix Public Library needed to quickly identify how to develop targeted, community-based material purchases in a fraction of the usual time allotted to such a large project. Phoenix used collectionHQ™ and long standing vendor partnerships to select, order and receive approximately 20,000 book in under 260 days. This project increased annual purchasing by 7% without adding any new staff or releasing current staff from other duties.
Kathleen Sullivan, the Collection Development Coordinator for the Phoenix Public Library, will outline the steps used to accomplish this task with specific emphasis on using collectionHQ to define needs and the importance of developing successful vendor partnerships. Charleston Conference attendees will be asked to consider and discuss the implications of this project in light of continuing staff reductions in many Collection Development and Technical Services departments. They will also consider how the strategies incorporated into this project can be used in succession planning as current staff cycles out of the workforce.
The City of Phoenix has been awarded (July 15, 2012) an ICMA Center for Performance Measurement Certificate of Excellence for the library's use of collectionHQ and vendor partnerships.
Librarians working in the areas of acquisitions and collection development must have the knowledge and ability to work well with publishers and vendors in order to achieve the best results for their libraries and patrons. This session will cover many aspects of a positive relationship between libraries and vendors including proper negotiation skills, ways to work together on pilot programs, development of new products and services, and the benefits of using both publishers and vendors to enhance workflow and ensure a more efficient operation. The speakers will discuss ways in which they have worked together in the past to enhance patron access to content, and will provide specific ideas for how librarians can reach out to information providers to address some of the challenges faced in the Digital Age.
In the last decade, in research libraries, we have seen a shift in emphasis from print to electronic. Although print resources remain a critical part of research collections, there is increased pressure on most campuses to either cap or reduce the library’s footprint for print. At the same time, with the development of Google Books, the Internet Archive, and the HathiTrust, we have seen the emergence of true print surrogate collections in the cloud. Likewise we are also seeing a genuine push to develop shared print repositories at the regional or national level. Electronic collections, collections in the cloud, and shared print repositories have forced us to rethink “what is a collection” and how we build it.
Many libraries have begun to pursue monographs deselection projects, driven by low circulation rates and space pressure. Such projects take many different forms. Join us as we contrast a large-scale collaborative initiative and an ongoing individual library operation.
Collaboration: The Michigan Shared Print Initiative (MI-SPI) involves seven academic libraries, along with the Midwest Collaborative for Library Services (MCLS). Using data analysis tools developed by Sustainable Collection Services (SCS), MI-SPI identified candidates for removal from individual collections while maintaining a shared distributed collection among participants. The group plans to utilize these tools and processes to expand the cooperative effort. Two perspectives will be presented: a participant library with no pressures on collection space and the project facilitator.
Workflow Integration: Large-scale weeding, shared print and transfer projects can create major spikes in a library’s workload, even when batch processing and rules-based approaches are utilized. James Madison University (JMU) has chosen instead to flatten their deselection workload, by focusing on 2-3 subjects each year. This creates a smaller, more predictable workflow, and enables weeding and transfers to be integrated into routine operations. Potentially disruptive ad hoc projects are converted into a manageable part of the library’s annual workload. In this session, JMU and SCS will describe their ongoing collaboration, and the path toward routinizing deselection work.
The transition from print to e-resource collections has created unprecedented potential for libraries to collaborate in the collation and analysis of use data. This presentation will consider how libraries can harness this potential to better understand and enhance return-on-investment for their e-journal subscriptions. Specifically, it will discuss two projects within the University of North Carolina (UNC) system through which the system libraries shared use data to make cross-institutional analyses of expenditures, use, and cost-per-use (CPU). The first project, initiated by one of the presenters in the early 2011, centered on the analysis of e-resource CPU data shared among four UNC libraries. The second project was participated in by all UNC system libraries in May of 2012 and resulted from a mandate issued by the UNC General Administration to compare the expenditures for and use of the system libraries’ journal subscriptions. Throughout the discussion of these projects, the presentation will emphasize the opportunities and challenges of collaborative analysis of e-journal use data.
Over the past several years, Utah State University Library has followed national patterns by rapidly developing our e-book collection to support the research and teaching needs of the university. In certain disciplines, however, we have been particularly aggressive, specifically, in psychology, environmental science, biology, and life sciences. These areas reflect several of the disciplinary strengths of our institution. Our question is whether or not, in the world prior to demand driven acquisitions, prospective buying of large amounts of content has had any effect on electronic collection use within disciplines. We will present an analysis of our overall e-book usage data from the past several years in order to ascertain whether our emphasis on electronic collection building in specific subject areas has resulted in a proportional increase in use in those areas. We will then compare these trends with print book use in the same subject areas, to see whether we were accurate in projecting that e-books would become the preferred format once they were more widely available. We will discuss the ways in which we have successfully changed our collection building patterns as well as areas where we can improve or where we may want to refocus our efforts. We will also share the challenges we faced in gathering and analyzing our data. Audience members will be encouraged to share their own thoughts on how to find the appropriate balance between print and e-book collection development for their institutions as well as how to think about e-book usage reports. Attendees can expect to learn about the challenges of e-collection assessment and will learn strategies that they can adapt to their own institutions.
Measurements are powerful. We need appropriate metrics of research impact if we want responsible discovery, accurate assessment, and useful interpretation of research output.
Until recently, scholarship has been dependent on the impact of the publishing container as a proxy for the impact of the research work within. We can now do better: the post-publication impact of individual research objects can be tracked in the scholarly literature and within wider communities through traditional citations and altmetrics sources -- downloads, bookmarks in delicious, shares on Twitter, discussions on Mendeley, patent prior in patents.
These diverse article-level metrics will not only drive more enlightened discovery and more informed assessments, they empower scholars. Researchers are changing where they decide to publish papers, how they value the dissemination of non-traditional research products, and how they perceive outreach and PR.
Join our lively discussion about the impact of article-level measurements on the research landscape today, how you can help make them better, and how you can start using them within your universities and publishing venues.
"Jason and Ruby are enjoying some Java while a Python wreaks havoc on the library!" If you’ve heard some of the “geek talk” from library developers, you might be wondering exactly what’s going on…and the answer would be “A LOT!” (Fortunately, though, there are no snakes involved!)
As demonstrated by the strong interest of librarians in the CodeYear project (http://codeyear.com/), more and more librarians are adding coding skills to their professional repertoires. Thanks to simpler approaches to coding, including Java, Ruby on Rails, and Python, barriers to entry for new programmers have been significantly reduced. It’s easier than ever before for library staff members with clever ideas or innovative solutions to put them into action, mashing up data and services from a variety of spaces to add new value for users.
Wondering how you might get started on the path to innovation…and what challenges you might face as you build a coding skill set? In this session, Bohyun Kim, Digital Access Librarian at Florida International University Medical Library, and Kathryn Harnish, Senior Product Manager for OCLC’s WorldShare Platform, will offer suggestions on how to jump into the programming world and where to find resources useful for learning and troubleshooting. Kim and Harnish will discuss how to apply these new skills in a library context and how to seize opportunities to better connect people with your organization’s resources and services. In particular, Kim will discuss her participation in and insights gained from the Library CodeYear project, while Harnish will posit some ways in which the library community can come together to provide more support for fledgling coders and greater innovation in libraries.
This session invites attendees to learn about turning underused collections into vibrant and relevant parts of the library through collaboration with key constituents in the academic and local community and staying true to the mission and vision.
Speakers will provide perspectives on reviving unique collections in the library that hold value and importance but have lost connection to the college curriculum and the undergraduate research on campus. The experience of learning about the community the collections are purposed to support, renewing the mission and vision in order to revitalize and rebuild the collections, and mapping the collection to the curriculum to ensure future relevance will be shared. The speakers will discuss strategies to work with faculty, colleagues, and administration to open the doors to collaboration and facilitate continual support from key stakeholders.
Jennifer Ditkoff, Head of Collection Development, will share her experience rebuilding the Keene State College Curriculum Materials Library. The CML, once a well funded, staffed, and utilized collection, became disconnected to the curriculum of the Education department and NH education standards. By engaging in a study on local curriculum libraries, collaboration with the Education department has been restored and the vision renewed.
Mason Library Archivist, Rodney Obien, will share his experience renewing the vision for special collections, reconnecting archival materials to the undergraduate curriculum and increasing access to special collections. The special collections now garner national recognition and resulting expansion of the collection has facilitated renovation of special collection space and development of a primary source information literacy curriculum.
Audience members will discuss strategies to envision their own spaces with new life and breath, highlighting the positives pieces within. They will also learn methods to develop their own library’s unique collection to become a relevant, well-used portion of the main library and throughout the campus community.
Presented by Sheri Ross, followed by comments from Bill Hannay.
Much scholarship is created digitally, often in a mediated online environment with several collaborators and interested parties. As a result, academic institutions must update their intellectual property policies to address current practices in teaching/learning and research/publishing. As institutional policies often serve as contracts, they must be clear and address the rights of several stakeholders, including the institution, granting agencies, faculty, staff and students, among others. While several large universities and institutions with a strong online presence have updated intellectual property policies, many smaller institutions have just begun to revise and execute such policies.
This session will relate the issues uncovered and lessons learned during the recent rewriting of the intellectual property policy at a medium-sized, private liberal arts institution. The session will focus on copyrights and will have three primary objectives. First, attendees will receive a brief overview of copyright and contract law as it pertains to creating a policy for an academic institution. Second, they will be introduced to the needs and concerns of various stakeholder groups at an academic institution. Third, attendees will be presented with scenarios depicting conflicts of interest and will be encouraged to discuss potential policy strategies, relating their own experiences in the development of intellectual property policies at their institutions.
The publishing Industry is experiencing an exponential growth in new product offerings. With each new product, we are seeing a constant struggle in meeting the content classification requirements set forth both internally by the publisher, as well as those needed by external distributors. How can this information management become a functional, consistent, and efficient system, blending both the publisher’s internal needs as well as the needs of the users?
Forming a strong content strategy plan is crucial for gaining as much exposure as possible. Striving to improve usability of the content, while also creating a cutting-edge search functionality and improved “findability”, should be the key initiatives of every plan.
This discussion strives to address some of the key issues in content classification and management.
Access to data to support published research is becoming more and more critical. Not only are supplemental data often part of journal articles, sometimes the data ARE the article itself. There are a number of emerging standards efforts under way to enhance data discoverability. At the same time, some publishers are beginning to limit the data they will accept as part of the article publication process. This session will provide an overview of the supplemental data publishing and standards landscape.The objective of the session is to increase audience knowledge of the trends in this area.
Libraries and university presses are partnering in increasingly enterprising approaches to book publishing, incorporating Open Access alongside commercial channels. With the many recent experiments to find sustainable approaches to book publishing, so have there been many questions. What is the effect on a university press of making its books available for free online? If a library digitizes out of print books and makes them available on its repository, does that bring new readers and new revenue? Is there any evidence that channels such as print on demand, downloadable e-books, and e-book aggregators might help ease the financial constraints of non-profit university-based book publishing?
This panel will attempt to answer these questions through three case studies from institutions that are breaking new ground in scholarly monograph publishing. Each will include data collected in the past year about the impact that Open Access has had on usage and sales. At Utah State University, the University Library and the USU Press (a division of the Library) have taken an active role in making backlist press books available in its open access repository, as well as in other book repositories such as HathiTrust and DOAB. The University of Michigan Press will report on the results of a number of experiments in partnership with its library’s MPublishing group to make parts of its list available as Open Access. OAPEN, a European foundation dedicated to Open Access monograph publishing, will describe the effects of Open Access on usage, sales and impact from two OA book publishing pilot projects.
The goal of this panel is to help libraries, presses, and their partners with a framework and some initial data to weigh the pros and cons of various models that integrate open access, and determine which would best aligns with their institution’s needs and mission.
Interlibrary loan data for book titles can reveal much about how well a library collection is meeting the needs of its users. They can also serve as informative feedback for modifying collection development decisions. Brown University and the College of New Jersey independently studied their local ILL borrowing data in an effort to enhance their collections and improve their collection development practices.
At Brown University, researchers focused on faculty borrowing data with the intent of identifying gaps in the collection from the faculty perspective. Utilizing MarcEdit and Excel, faculty ILL requests covering the period from 2008 through 2011 were compared against the library’s holdings and then analyzed by requesting department, publication date, publisher, language and subject classification. This presentation will summarize the result of the analyses and how they affected purchasing decisions, collection development, and the communication dynamic within the library and with academic departments.
At the College of New Jersey, researchers examined the relationship between books borrowed and books subsequently bought, likewise looking to refresh the dialogue between selectors and patrons. Researchers sought to answer two fundamental questions: What do ILL book requests and circulation data tell us about our collection and our patron needs? Can these data help us shape our collection development policies to better serve our patrons? To answer these questions, several comparative analyses were completed using recent ILL and circulation data to determine the effectiveness of purchasing methods and to examine differences in usage patterns and subject interests among undergraduates, graduate students, and faculty.
Both presentations will demonstrate the benefits of using ILL data to enhance collections and collection development practices.
As more and more library materials migrate from the tradition physical to the electronic formats, the workflow and roles of staff in library acquisitions and serials are compelled to evolve. Librarians in these areas not only have to keep abreast the latest technology and knowledge themselves, but also have to excel as the leader and mangers for their supporting staff.
In many libraries, technical services staff tend to be long term employees who had been performing skillfully the same job for years. How to retool and retrain these staff to ensure smooth transition and efficiency of the new workflow becomes more critical to the librarians who manage these staff. The librarians not only have to fully understand and adapt the workflow, but also know how to provide adequate training and motivate staff to achieve high performance in the new environment.
The author will share the experiences how to retool, retrain and reassign some staff to the new workflow. The audience is expected to learn and exchange ideas and practices from the author and each other on how to successfully manage the staff and workflow in the evolving environment.
These short “pecha kucha-like” sessions will feature 5 PowerPoint presentations of 6 minutes and 40 seconds each. We will have approximately 10 minutes at the end of the session intended for Q&A for all 5 sessions. Come for a lively, rapid-fire group of talks.
1) Get Help Stat: Practical Tools for Assessment
Shiva Darbandi, Credo Reference
Assessment serves as a powerful tool for evaluating programs, measuring learning outcomes, understanding user needs, and much more. Today’s librarians can use sites, such as SurveyMonkey and Zoomerang, to create questionnaires in a matter of minutes. These online tools can also make the task of data collection as simple as downloading and saving results. While online surveys have certainly made our lives easier, these tools still have a ways to go before assisting us with the often overwhelming task of data analysis.
This shotgun session will explore assessment tools beyond SurveyMonkey. Learn about free and Open Source programs that will quickly and easily help with the analysis of your raw data. From importing information into a user-friendly statistics tool to designing colorful infographics, this will be a quick and useful guide through the process of turning raw data into a format that’s more visually engaging for your stakeholders. Best practices, as well as several innovative examples, will be shared with attendees.
2) Open Access / Closed Coffers: Repositioning an Institutional Repository to Reflect Reality
Anna Craft, The University of North Carolina at Greensboro
How can institutional repositories balance increasing workloads, shrinking budgets, and existing stakeholder expectations? What do realistic, forward-looking IR policies and procedures look like in the current environment? Will faculty members continue to submit materials if “the rules” change? Can all of these pieces be brought together to demonstrate value and show continued growth and success in an academic IR system? The University of North Carolina at Greensboro faced these issues in late 2011 when embarking on a restructuring of policies, procedures, and staffing for its locally-created institutional repository system, NC DOCKS (http://libres.uncg.edu/ir/uncg/). This presentation will discuss the needs that sparked the restructuring, the changes that were implemented, and the status of the project at this time. Lessons learned will be applicable across institutional repository platforms.
3) Using Data-Driven Collection Management to Optimize Collection Development in a Health Sciences Library
Karen Grigg, Duke Medical Center Library & Archives
Purpose: Describe the methods employed by an academic health sciences library to gather and utilize data from a variety of sources in order to drive purchasing decisions. Due to shrinking collections budgets and inflation, the library must approach spending with a more systematic, data-driven approach. Additionally, medical libraries must take into consideration currency and the need to balance both research and clinical needs.
Methodology: The Library mines data from a variety of sources. The Library’s ILS tracks circulation activity of new purchases. Data collected from patron assessment helped to identify user preferences for formats and subject areas. Usage statistics from vendors, combined with library-developed analytics, such as subject rank, cost-per-use, contract factors, strength of the collection in the subject area, and overall cost, provide information on selected titles purchased and the amount spent by discipline. The balanced scorecard method has been employed to provide baseline data and set goals for increased usage of both print and electronic resources.
Results: Due to greater analysis of available data, the library is able to spend more effectively and more responsively, and is. increasingly able to be more accountable to stakeholders and can better ration a limited budget so that titles purchased are ultimately those likely to be used.
Discussion/conclusion: The methods developed by this library for purchases of monographs, journals, and databases will be outlined. This paper will propose opportunities for future analysis. Librarians will compare usage of materials after data-driven approach has been applied to previous usage.
4) Appreciative Inquirer, Listener and Player's Coach: One Role, Three Keys to Success
Marcy Simons, University of Notre Dame
In the midst of strategic planning came the realization that a plan for reorganization that would align our personnel with the Libraries' and the University's strategic goals was called for. At the outset there was the expectation that moving forward would include listening, appreciating the best of what was, discovering the best of what is, and dreaming about what could be, as well as the need for a transparent process. Attendees can expect to learn about Appreciative Inquiry, active listening skills, and the potential impact of a trusted Player's Coach.
5) The Functions of (Meta)Data: Lessons Learned with a Fedora Digital Repository
Jennifer Eustis, University of Connecticut
The University of Connecticut Libraries began building a Fedora digital repository last year. Because of the differences between Fedora and relational databases, it was necessary to understand how Fedora works with objects and datastreams. The repository team realized that with Fedora, there existed several options on how to store data. This realization encouraged looking at metadata differently. For starters, we began to emphasize functions over types of metadata. Secondly, we saw the advantages of striping meta from the word metadata. This change allowed us to conceptualize a broader application of functional data within the repository. My presentation would like to explore our emphasis on the functions of data rather than types of metadata and how this is helping to create a better digital repository.
It is 10 years since Research4Life’s HINARI programme first leveraged the resources of the World Health Organisation, Yale University Library, and six leading medical publishers to provide developing world institutions with free or low cost access to a body of the world’s most important published medical research. During that time the programme has proved hugely successful, as judged by such metrics as number of participating publishers, number of contributed journals and other information resources, and number of institutions registering for access.
Efforts to measure the impact on recipient communities of the newly available research have been undertaken on two fronts – bibliometric analysis and the collection of individual testimonies and case studies. Methodological challenges have prevented what bibliometric analyses that have been conducted so far from reaching firm conclusions about impact. With these methodological issues firmly in mind, Research4Life has gathered a team of specialist bibliometricians and analysts among its library and publisher partners to develop a specification for the most rigorous attempt yet to measure the impact of access to Research4Life content in terms of quantity and quality of research output.
In addition to developing statistical analyses however, we have also taken seriously the narrative power of true stories as a powerful indication of the impact that our programmes have had in the field. This presentation will discuss some of the impacts revealed by these case studies (now collected together in a published booklet) and the background to how they were developed, as well as providing an introduction to our plans for a bibliometric impact analysis and the work we have undertaken so far.
A recent Government Accountability Office study stated that close to 40% of college students decide against buying textbooks. Rising textbook and tuition costs have created an economic crisis for students that has dramatic consequences for their success and ultimate retention and graduation rates. As a result, libraries and faculty are investigating how to incorporate library resources and open educational resources (OER) into required course materials.
A new San Jose State University (SJSU) initiative known as “Affordable Learning $olutions” works to provide class resources for students by utilizing library owned electronic resources. This session will explain how the SJSU Library partnered with various entities, such as the campus bookstore and vendors, to use online resources readily available through the library catalog and website. We will describe the impetus behind the initiative, the activities that made it happen in spring 2012, and how we plan to sustain and expand the program. Specifically, we will discuss the library-developed web pages that educated the university community about the initiative, targeted faculty workshops and incentives, the creation of the popular “Textbooks Available as eBooks in the Library” list, and the usage statistics results from the first semester of the initiative.
Are collection development policies viable today? In order to answer that question, librarians at the University of South Florida, Tampa Library sent out a survey to all academic ARL Libraries to obtain a holistic picture of academic collection development policies, how they are changing due to the abundance of electronic resources and new methods of data-driven acquisition. The transition to electronic resources and the changing role of the collection development librarian are having a tremendous impact on the manner by which libraries select and acquire new materials. The goal of this research project further elucidates the current trends of collection development policies in academic libraries as well as gauge current use and efficacy. The survey and the analysis of the results will be revealed.In contrast, the Ottenheimer Library at the University of Arkansas at Little Rock is rewriting, revising, and expanding its collection development policy. One impetus to begin the revision emerged from recommendations made by a team of library staff who conducted the Association for Research Library’s (ARL) Collection Analysis Project (CAP) from 2009 to 2011. The Library is still in the initial stages of the revision project and is committed to completing it. This presentation will outline the reasons for the commitment and the benefits anticipated or already realized by participating in this process.
The global SCOAP3 project, which aims to convert peer reviewed High Energy Physics journals to an open access model, has achieved a number of milestones in 2012. Beginning in late 2012, libraries that previously made Expressions of Interest will be asked to calculate exactly their firm pledges and in early 2013 will authorize the re-direction from their subscription-based charges to SCOAP3 article payments. CERN (Switzerland) hosts and manages this project for the benefit of SCOAP3. An international Steering Committee has been working with CERN leadership over the past 1.5 years to realize this initiative.
This session will provide a brief overview of SCOAP3, key dates and deliverables, structures, and future prospects.
Presented by Ann Okerson, SCOAP3 Steering Committee Member, and Senior Advisor for Electronic Strategies, Center for Research Libraries.
Note: Overflow seating is available for all plenary sessions in the Francis Marion Colonial and Gold Ballrooms.
Since Google issued their IPO in 2004, it seems like all we hear when we talk about the internet is search: search will drive eyeballs, search will create revenue, search will save academia, search will exponentially enhance the research process, and search will make libraries and librarians irrelevant. This panel will take the position that SEARCH is only a stepping stone to the real potential offered by the internet … FIND. Each of the panelists will discuss how their organizations are adding value by ensuring that information seekers are doing more FINDING and less SEARCHING. How does more FINDING translate to USE and even to new scholarship?
Note: Overflow seating is available for all plenary sessions in the Francis Marion Colonial and Gold Ballrooms.
A consortial ebook initiative offered the CTW Libraries (Connecticut College, Trinity College and Wesleyan University) an opportunity to explore their students’ attitudes and experiences with the libraries’ ebooks.
As part of the ebook pilot evaluation, a group of CTW librarians developed a series of open-ended questions and hands-on tasks to ask undergraduate students on each campus about their understanding, discovery, and use of ebooks. Using these ethnographic techniques, the librarians hoped to learn students’ reactions to various e-books platforms, preferences for “e vs. p”, and how students might go about incorporating ebooks into their research process. Due to differing institutional cultures, the librarians also wanted to see if there were discernible differences in student behavior and attitudes across the three campuses.
Results from these interviews will be discussed, including students’ overall reactions to ebooks, how they find and use ebooks, suggestions to make the ebook experience more user-friendly, and what they foresee as possible directions for academic e-books and their role in libraries as the market evolves.
After 500 years of print publishing, the advent of digitization has caused a huge evolutionary leap in scholarly publishing. Content once logically packaged in a book or print journal issue has now quickly evolved not just to an online version of print but into an entirely new digitally-born method of scholarly communication. In this session, publishers and librarians will discuss current emerging models for scholarly communication and discuss its future. Damon Zucca from Oxford University Press talks about the transformation of the long-standing print Oxford Handbooks series into a dynamic article delivery service, providing scholarly research reviews in advance of their print publication and offering born-digital content—blurring ebooks and serials into a new format. Lisa Jones, Acquisitions Librarian at Georgia Gwinnett College Library, talks about her experiences developing a library collection for a born-digital institution in a twenty-first century world encompassing both print and online. Rolf Janke, from Sage Publications shares his experiences of transitioning print content into the digital space focusing on how the value of content must not get lost in translation moving into the various digital forms.
This session will explore how Gale, part of Cengage Learning, brought the nineteenth century, a true “Digital Mt. Everest,” under sound editorial and technological control with Nineteenth Century Collections Online. The sheer volume of publishing in the nineteenth century, the lack of a comprehensive global bibliography, and the globalization of publishing are enough to make any publisher anxious. Thanks to the Industrial Revolution and steam-powered presses as well as an increase in the literacy rate, publishing exploded and expanded in this period. How does one approach the mammoth goal of comprehensively digitizing the nineteenth century—the books, the manuscripts, the images, the newspapers, the pamphlets, and much more?
Attendees will hear how Gale, working closely with an independent advisory board, approached these many challenges and eventually reached the summit of this Digital Everest with the launch of the first archives of Nineteenth Century Collections Online. Short videos exploring the work done with source institutions will help engage the audience and tell the digitization story from a variety of perspectives.
Attendees will learn how to develop a digitization program that “makes sense” for a broad array of users, and the importance of planning for this journey. They will learn how to overcome challenges – both with content and technology – when embarking on a digitization program. They’ll walk away with a better understanding of commercial partner timelines and concerns for mutual benefit. Finally, attendees will learn to how travel together up the mountain – hearing best practices for libraries and archives as well as curators, researchers and faculty.
Please note: session will be recorded.
Managing collections can be challenging for even the most experienced professional, so it’s not surprising that newly minted collections managers often feel overwhelmed. This session is geared toward librarians who are new to collections management and provides perspectives from both a seasoned collections management librarian and a relative newcomer to the field. By sharing examples from their individual institutions, the presenters will discuss first-year expectations, valuable management resources, approaches to managing collections, relationship-building with stakeholders, resource challenges, change management, financial constraints, collaborative collection development, and more. Attendees will be encouraged to ask questions, including topics of interest to them such as budgeting, licensing, cancellation projects, and weeding.
The battle to encourage publishers to offer single sign on has been won but the war is far from over in terms of making the user experience an easy one. Discovery to delivery is fraught with problems, with Service Providers failing to display empathy with their users, offering bewildering and irrelevant options and not enough information as to where a user is in the access process. Very often the user gets so lost that they never manage to access the e-resource at all. Presenting IdP Discovery in an easy to understand and user-friendly fashion is the most difficult issue to solve when using federated Authentication to authorize access to e-resources.
This presentation details some of the more common pitfalls when implementing IdP discovery with a walk through showing how good and bad practise can turn out. It goes on to outline the guidance developed by the REFEDS community to assist in the deployment of consistent and intuitive IdP discovery in accordance with the NISO ESPRESSO standard. With little effort and nearly zero ongoing cost a site can guide users through authentication easily and quickly.
This is a call to arms to e-publishers to implement easy IdP Discovery and hence retain users.
The University System of Maryland and Affiliated Institutions (USMAI), a consortium of public university and college libraries in Maryland, is investigating the possibility of establishing a viable consortial ebook DDA program. While several member Libraries have established individual DDA programs, this effort represents the consortium’s initial investigation and discussion regarding an ebook DDA program. Because a central aspect of the mission of USMAI is to provide unified, cost effective and creative approaches to the acquisition and sharing of information and knowledge resources across member libraries, it only makes sense that we would be investigating a consortial DDA program. Additionally, as other libraries and library groups in Maryland (academic, public, and school), consider how best to offer access to ebooks for their users, any work USMAI does has the potential to benefit the larger statewide library community. Several librarians at the University of Maryland, Baltimore County (UMBC) have been involved in gathering information to share with the directors and member libraries. We will share the results of our search for a model beyond the standard multiplier approach as well as where we are and next steps. Because DDA models are evolving, we hope the audience will ask questions and be able to share their experiences with consortial DDA programs.
Mobile computing changes a great deal of the landscape for scholarly communications. Among other things, publishers and librarians alike must take into account new file formats, varying screen sizes, and the intrusion into academic publishing by gigantic consumer technology firms such as Amazon, Google, and Apple. Mobile computing has other properties that are likely to be exploited in new ways by publishers including writing for the "interstices," that is, creating content specifically designed to be consumed between other activities of higher priority. This presentation engages the question of how publishers are likely to experiment with some of the new properties of mobile devices.
After the publication of the Phase I recommendations to improve the exchange of metadata with knowledge bases in January 2010, the NISO/UKSG KBART working group has been working on enhanced recommendations in Phase II for the last two years. Our work will be finished by the end of this year and we would like to present our new proposal. Phase II will include new recommendations for eBook, Open Access and consortia metadata and significantly add to the already existing Phase I best practices.
The details of the new guidelines will be presented to the attendees so they can learn about the improvements these changes will have for the metadata transfer to knowledge bases. They will also get to hear about the current working group and a substantial amount of new endorsers for the recommended practice.
In the end, we would like to get some feedback from the audience about the results from Phase II and discuss these findings with them. Some very important topics have been touched so we would like to make sure that they are known to, understood by a bigger audience and we would like to point out the benefits which arise from these recommendations and how they affect different groups within the publishing community.
DePauw University has routinely used faculty collaboration, book reviews, patron-input and other conventional methods to make informed selections for its collections. Like most academic libraries however, there is still a need to re-assess our operations and adopt newer tools to alleviate the rising cost of books. One of such options is Patron-Driven Acquisitions (PDA). This is in part a direct response to the large number of loan requests and non-circulating titles. The PDA uses periodic data to identify quality books of an interdisciplinary nature that were frequently requested via inter-library loan (ILL). For the past three years, De Pauw University libraries have strengthened its collections using the PDA approach. In order to ensure that selection is limited to only quality, cross-disciplinary titles linked to subjects taught and researched, only faculty and student requests of print materials were used in this initial project.. This paper will analyze and discuss with other conference participants, the benefits and drawbacks of DePauw University’s use of PDA over the last three years.
Although often treated as a new phenomenon, patron initiated acquisition programs represent the continuation of a long tradition of grass roots collection development – a tradition that many research libraries moved away from as their librarians developed a new-found sense of professional standing in the 1960s and 1970s. The relatively recent re-emergence of patron initiated acquisitions as a key component in the development of research collections has been portrayed as a challenge to that professional standing; yet, the evidence suggests that a well-managed plan can complement the expertise of the subject specialist while effectively meeting the needs of users. Many users either do not know the subject specialist in their field or feel that they often receive the least individualized attention from the subject specialists who ostensibly serve their needs. This paper reviews the results of a pilot project involving a patron-driven acquisitions plan currently employed at one major research institution. Analyzing those items purchased for a variety of disciplines in the humanities, social sciences, and sciences provides a picture of the impact of patron driven acquisitions on research collections. The authors present an assessment of statistics related to circulation, subject emphasis, and consortial holdings from data gathered in these fields. The authors suggest that this collection model is one part of an ever growing suite of services designed to meet “just in time” user needs and can be a particularly useful tool in the development of policies for consortial purchases.
Usage statistics show ever-increasing reliance on online journals in academic libraries – so who needs print collections? Interlibrary loan data reveal continued demand for older print titles, thus most academic librarians hesitate to withdraw print volumes for titles lacking online surrogates. Libraries are torn between the seemingly conflicting goals of alleviating crowded stack space yet trying to speed delivery of articles from print journals to patrons.
Addressing these needs, members of the Maryland Digital Library, the state’s consortium of public and independent academic libraries, devised the “Shared Distributed Journal Collections Project.” Launched in 2010, the project’s goals are: to improve access to print journals held in partner libraries; to save space in crowded collections; to realize cost savings; to provide rapid electronic delivery of articles to end users; and to preserve access to information.
Fourteen of the fifty consortium members joined initially, each one selecting approximately 20 titles and committing to retain them in print or microform until 2020. To expedite access, they promised to deliver requested articles electronically and to maintain their holdings information in a shared document. After the first year of operation, the project coordinator analyzed statistics submitted by partners on five measures of assessment centering on cost savings and lending activity.
How many requests were processed among the participants? How many titles were weeded, and what cost savings accrued? Who benefited most from the project? What policies govern the program? The audience will learn about these issues in the session and will take away tips on establishing a similar cooperative venture. The presenter will elicit discussion on challenges and possible solutions for launching and promoting a shared journal collection project among disparate types of academic libraries.
With the economic downturn libraries need to show a return on investment on each dollar they receive, especially within the collection development budget. Library's collection development decisions for e-journal and e-book purchases need to be based on detailed analytics, e.g., review of usage statistics reports and cost-per-use calculations. The process of gathering statistics from dozens of supplier platforms and then creating custom cost-per-use reports is manual and time consuming. Additionally, in a corporate library settings, ad-hoc reporting, historical trending bears significance. At the end of 2010, the Library acquired a product, called SwetsWise Selection Support, to be implemented in 2011. The benefit of the new product was that it could "gather stats" automatically. Additionally, the Library staff did its own customization and imported historical data for creating trending reports for budget analysis and uploaded cost and usage data for ebooks.
The presenters will discuss the importance of libraries showing ROI and how the library creatively put together a product they needed in order to proves it value to its financial and upper management teams. The presenters would also like to open a discussion of how other libraries are showing their return on investments.
For many university presses and other publishers of scholarly monographs, libraries represent a small share of their market, with sales to students and other individuals in academia far outstripping institutional purchasing. Paperback sales for classroom use – so-called “course adoption” titles – have traditionally been the mainstay of scholarly monograph publishing. As these publishers begin to make e-books available to libraries through a growing number e-book aggregators and collectives, titles with the potential for course adoption have posed challenges, but also highlighted the need for experimentation and new solutions.
There is clearly a value to scholars and researchers in making these titles available electronically at their institution, and there has been significant focus on the rising costs for course books. However, the availability of a single e-book in a library has the potential to adversely impact books sales to individuals at that institution. For that reason, many books with the potential for course adoption are available only in print, or have been excluded from library-facing sales channels.
This session will explore how best to make course adoption books available to academic libraries, in ways that serve the interests of scholars, libraries, and publishers. Speakers will include representatives from a university press; a library currently experimenting with e-book acquisition through a variety of models and platforms; and an e-book collective that has begun making course adoption titles available to its institutional customers.