Until 2012, Hazel had spent her entire career in academic libraries, latterly as Director of Libraries at Cranfield University, UK. She is now a Director of Information Power, a consultancy company which works with both publishers and libraries on management and strategy issues. Hazel has been very active within the information community, serving on a wealth of committees such as UKSG, JISC Collections, and ICOLC. She is currently Chair of the Board of Directors of COUNTER. Hazel also published widely in the professional literature and was awarded an MBE in 2010 for services to higher education.