Susan Zappen became Head of Technical Services at Skidmore College's Lucy Scribner Library in 1995 and became Associate College Librarian for Collections in 2001. She has been attending the Charleston Conference nearly every year since 1989, the year Hurricane Hugo tried but failed to stop the conference. Susan enjoys opera as well as ballroom dancing with her husband. She is a Red Hat Society member and firmly believes that chocolate is the most important food group!